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Service Center Agent – German Speaker

Lufthansa LGSP -
Porto

Candidatura rápida

Detalhes da oferta

Período Integral
16 541 € - 17 622 € por ano

Descrição completa da oferta

Porto, Portugal | On-site | Full-time

Are you looking to start or develop your career in aviation within a highly international and specialized environment?

Lufthansa LGSP is expanding its Competence Center in Porto and is looking for motivated Aviation Support Specialists to join a high-performing, international environment where precision, teamwork, and growth truly matter.

________________________________________

Your Mission

At Lufthansa LGSP, our mission is to ensure seamless and efficient travel operations on a global scale, supporting critical aviation partners and systems with excellence and continuous innovation.

As an Aviation Support Specialist, you will be part of a specialized Competence Center with direct impact on global travel operations:

Provide specialized support to travel agencies and B2B partners through multiple channels
Manage bookings, changes, and ticketing processes with accuracy and efficiency
Support a global network of more than 350 airports worldwide
Quickly assess requests, priorities, and operational requirements
Work with multiple aviation systems and platforms
Collaborate with international teams to ensure effective resolution of requests
Ensure compliance with global processes, policies, and standards
Contribute with feedback to continuously improve processes and tools
Participate in training sessions and updates on systems, suppliers, and industry best practices

________________________________________

What We Offer

Exclusive 2-month training program, fully provided by the company
Employment contract starting from day one of training
Integration into a specialized Aviation Competence Center
On-site, full-time position in Porto, Portugal
International working environment and career development opportunities

________________________________________

Benefits

Exclusive staff travel discounts with the Lufthansa Group, applicable across the Lufthansa Group and partner airlines
Exclusive discount platform with partner companies
Life Insurance and Health Insurance
Pension Savings Plan with company contribution
Volunteer days and team-building initiatives
Additional benefits: language classes and access to dedicated learning platforms

________________________________________

What We Are Looking For

Fluency in English and German (mandatory)
Ability to work in a 24/7 shift rotation system
Strong communication and organizational skills
Strong interest in the aviation industry
Ability to work in a dynamic, international team environment
Previous experience in support or administrative roles (valued but not mandatory)

________________________________________

Why Join Us?

This is a unique opportunity to develop a specialized career in aviation, starting with structured training and joining one of the world’s leading aviation groups.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: 16,541.00€ - 17,622.00€ per year

Language:

English (Required)
German (Required)

Work Location: In person

Candidatura rápida

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Service Center Agent – German Speaker

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