20 melhores vagas de customer specialist para distrito do porto (Contratando agora!)

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the French-speaking region by having technical knowledge about our products.

Execute the renewal process to ensure ARR is retained or expanded
Identify opportunity and customer level risk and coordinate the mitigation
Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
Establish business relationships with TeamViewer customers via telephone and email
Discover cross and up-sell opportunities with the existing customer base
Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty

Requirements

University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker
1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude and enjoy working in an international team
Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
Fluency in French and English is mandatory, further languages are a plus

What we offer

Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Candidatura rápida

Refine sua pesquisa

customer specialist vagas para: distrito do porto

Customer Renewal Specialist, French Speaking

Customer Care Specialist (hiring for Portugal, Spain, and Italy markets)

Customer Success Specialist (Porto)

Customer Support Specialist

Customer Support Specialist - Portugal

Customer Support Specialist, Italian & French Speaker

Customer Support Specialist, German Speaker

Specialist GBS Acct & Sales Ops (French Speaker)

CX Specialist (German & English) | Saturday–Wednesday | 18-Month Fixed-Term Contract

Dutch-Speaking Customer Service Specialist – Diabetes Medical Devices (Porto)

Outbound & Lifecycle Marketing Specialist

Demand Generation Specialist

Portuguese Social Media and AI Content Specialist - Relocate to Greece

Lifecycle Marketing Specialist (B2B & B2C)

Learning Management System Expert – Customer Education (m/f/d)

Email & CRM Marketing Specialist

Technical Support Specialist (m/f/d) Customer Support

Customer Relations Specialist

Marketing Automation Specialist

Logistics Specialist

Quero receber o alerta de ofertas mais recentes para customer specialist em distrito do porto

Related Searches

Explorar ofertas em mais locais

Responsibilities

Requirements

What we offer

Ferramentas para Candidatos

Ferramentas da empresa

Procurar

Mantenha-se em Contacto