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IT Support Engineer

Blue Whale Technologies Ltd
Lisboa

Candidatura rápida

Detalhes da oferta

160 € - 200 € por dia
Há 4 dias

Qualificações

Graduação

Descrição completa da oferta

We are looking for a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate will provide technical support to employees, troubleshoot hardware and software issues, maintain IT systems, and ensure smooth day-to-day operations. The successful candidate should have strong problem-solving skills, excellent communication, and a commitment to delivering high-quality technical support.

Key Responsibilities

Provide first- and second-level technical support for hardware, software, and network-related issues.
Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
Troubleshoot Windows operating systems, Microsoft 365 applications, and common business software.
Set up and manage user accounts, passwords, and access permissions.
Monitor and maintain network connectivity, Wi-Fi, and peripheral devices.
Document support requests, resolutions, and IT assets.
Assist with software installations, updates, and system maintenance.
Support onboarding and offboarding by preparing and recovering IT equipment and accounts.
Escalate complex technical issues when necessary.
Follow IT security policies and best practices.

Required Qualifications

Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field (or equivalent experience).
1–3 years of experience in IT support, help desk, or desktop support.
Knowledge of Windows operating systems and Microsoft 365.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
Experience with Active Directory is an advantage.
Strong troubleshooting and analytical skills.

Job Type: Contract
Contract length: 12 months

Pay: 160.00€ - 200.00€ per day

Work Location: On the road

Candidatura rápida

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desk support vagas para: distrito de lisboa

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