We are looking for a skilled and customer-focused IT Support Engineer to join our team. The ideal candidate will provide technical support to employees, troubleshoot hardware and software issues, maintain IT systems, and ensure smooth day-to-day operations. The successful candidate should have strong problem-solving skills, excellent communication, and a commitment to delivering high-quality technical support.
Key Responsibilities
- Provide first- and second-level technical support for hardware, software, and network-related issues.
- Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
- Troubleshoot Windows operating systems, Microsoft 365 applications, and common business software.
- Set up and manage user accounts, passwords, and access permissions.
- Monitor and maintain network connectivity, Wi-Fi, and peripheral devices.
- Document support requests, resolutions, and IT assets.
- Assist with software installations, updates, and system maintenance.
- Support onboarding and offboarding by preparing and recovering IT equipment and accounts.
- Escalate complex technical issues when necessary.
- Follow IT security policies and best practices.
Required Qualifications
- Bachelor's degree or Diploma in Information Technology, Computer Science, or a related field (or equivalent experience).
- 1–3 years of experience in IT support, help desk, or desktop support.
- Knowledge of Windows operating systems and Microsoft 365.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience with Active Directory is an advantage.
- Strong troubleshooting and analytical skills.
Job Type: Contract
Contract length: 12 months
Pay: 160.00€ - 200.00€ per day
Work Location: On the road
