15 melhores vagas de collection agent para lisboa, p11 (Contratando agora!)

Reservation Agent . Multilingual (M/F) - Minor Hotels . Lisbon
Minor Hotels Europe & Americas —Lisboa
- Modelo Híbrido
Candidatura rápida
Front Office Agent - Hotel 4* na Baixa de Lisboa
Westlight Collection —Lisboa
- Período Integral
- Graduação
- Subsídio de transporte
Candidatura rápida
Reservations Agent
Four Seasons —Lisboa
- Período Integral
Fleet Management Professional Lisboa
CEVALogistics —Lisboa
- Período Integral
Organizational Change Management Trainee (m/f/d)
Siemens —Amadora
- Período Integral
- Modelo Híbrido
Há 3 dias
Technical Project Manager
Amgen —Lisboa
- Modelo Híbrido
- Mestrado
- Graduação
RevOps GTM Engineer (m/f/d)
Usercentrics —Lisboa
- Período Integral
- Modelo Híbrido
Candidatura rápida
Staff Software Engineer - Security Agent
Datadog —Lisboa
- Modelo Híbrido
Candidatura rápida
Agency Relationship Manager
BNP Paribas —Lisboa
- Período Integral
- Modelo Híbrido
- Mestrado
Sr. Associate - Customer Care - Collections 5B
GENPACT PORTUGAL, SOCIEDADE UNIPESSOAL LDA —Lisboa
Candidatura rápida
Há 11 dias
Front Line Manager - Customer Care - Collections 4B
GENPACT PORTUGAL, SOCIEDADE UNIPESSOAL LDA —Lisboa
Candidatura rápida
Cyber Consultant - Imperva DAM (PART-TIME)
LUZA Group —Lisboa
- Part-time
- Modelo Híbrido
Há 8 dias
Junior ELK Engineer
Accenture —Lisboa
- Período Integral
- Modelo Híbrido
- Graduação
Há 2 dias
B2B Event Marketing Specialist
Algomarketing® —Lisboa
- Período Integral
- Modelo Híbrido
Candidatura rápida
Cloud Backend Developer (f/m/d)
EnBW IT – Solutions, Unipessoal, Lda. —Lisboa
- Modelo Híbrido

More jobs to discover

Find similar jobs that you might be interested in.

Front Office Agent - Hotel 4* na Baixa de Lisboa
Westlight Collection —Lisboa
Atendimento (presencial e telefónico) e acolhimento dos hóspedes, de acordo com os procedimentos definidos pelo hotel, incluindo serviço de concierge;
Candidatura rápida

Quero receber o alerta de ofertas mais recentes para collection agent em lisboa, p11

Ao iniciar sessão na sua conta, concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Privacidade e Cookies.

Explorar ofertas em mais locais

collection agent jobs near lisboa, p11

Reservation Agent . Multilingual (M/F) - Minor Hotels . Lisbon

Minor Hotels Europe & Americas -
Lisboa

Candidatura rápida

Detalhes da oferta

Descrição completa da oferta

Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

As a Reservations Agent . Multilingual (M/F), you will be responsible for managing hotel reservations through telephone and email, delivering exceptional customer service and maximizing sales opportunities while ensuring an outstanding guest experience.

What will you do?

Handle incoming calls and respond to reservation requests received by email in an efficient and professional manner;
Provide accurate information regarding hotels, services, facilities, promotions, room types and rates;
Manage reservations across the Minor Hotels portfolio, ensuring accuracy and guest satisfaction;
Identify upselling and cross-selling opportunities to maximize revenue and achieve sales targets;
Process all reservation requests according to company procedures and service standards;
Maintain updated knowledge of hotel products, services, destinations and promotional campaigns;
Support guests throughout the reservation process, ensuring a personalized and positive customer experience;
Monitor and resolve guest requests and reservation-related issues promptly and effectively;
Participate in team meetings, training sessions and development initiatives;
Contribute to the continuous improvement of customer satisfaction and commercial performance.

What are we looking for?

Degree in Hospitality Management, Tourism or a related field (preferred);
Experience in reservations, sales, customer service or contact center environments (preferred);
Strong sales and negotiation skills;
Excellent communication and interpersonal abilities;
Fluency in English (written and spoken) is mandatory;
Native or fluent level in at least one of the following languages is mandatory: French, Dutch, German or Italian;
Good computer literacy and familiarity with digital communication platforms;
Ability to work in a target-driven environment;
Customer-oriented mindset with strong problem-solving skills;
Proactive, flexible and team-oriented attitude;
Availability to work in rotating schedules.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities.
Career development opportunities full of national and international challenges.
Wide range of training programmes to enhance your skills.
Wellbeing initiatives, including flexible working conditions.
Team member recognition programmes, including Memorable Dates.
Ability to make a difference through our sustainability programme and volunteering initiatives.
Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Additional Day Off to Celebrate Birthday
Credits awarded based on years of service to convert stays or meals at hotels, resorts and restaurants of the Minor Group, National and International
Health Insurance
Home Medical Assistance
Healing Medicine
Meal Allowance (paid through a COVERFLEX Meal Card)
Attractive language allowance
Performance-based bonus scheme;
Flexible hybrid working model based in our Lisbon office.
Participation in various internal actions and in social and environmental responsibility projects Agreements with local partners - access to discounts for employees

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all employees are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

Candidatura rápida

Refine sua pesquisa

collection agent vagas para: lisboa, p11

Reservation Agent . Multilingual (M/F) - Minor Hotels . Lisbon

Front Office Agent - Hotel 4* na Baixa de Lisboa

Reservations Agent

Fleet Management Professional Lisboa

Organizational Change Management Trainee (m/f/d)

Technical Project Manager

RevOps GTM Engineer (m/f/d)

Staff Software Engineer - Security Agent

Agency Relationship Manager

Sr. Associate - Customer Care - Collections 5B

Front Line Manager - Customer Care - Collections 4B

Cyber Consultant - Imperva DAM (PART-TIME)

Junior ELK Engineer

B2B Event Marketing Specialist

Cloud Backend Developer (f/m/d)

More jobs to discover

Quero receber o alerta de ofertas mais recentes para collection agent em lisboa, p11

Explorar ofertas em mais locais

What will be your mission?

What will you do?

What are we looking for?

Why choose us?

Ferramentas para Candidatos

Ferramentas da empresa

Procurar

Mantenha-se em Contacto