Packet Core Solution Delivery
- Deliver Packet Core (PaCo) solutions according to approved Low-Level Design (LLD) documentation.
- Generate and validate instantiation templates, Method of Procedure (MOP) documents, and deployment artifacts based on LLDs and data fill sheets.
- Perform onboarding, deployment, integration, and configuration of Packet Core nodes.
- Ensure all implementations comply with customer requirements, design specifications, and operational procedures.
Packet Core Technologies
Act as a subject matter expert for Packet Core solutions, including:
- AMF (Access and Mobility Management Function)
- MME (Mobility Management Entity)
- SMF/SPF (Session Management Functions)
- UPF (User Plane Function)
- NRF/NSF and related Core Network Functions
- 4G EPC and 5G Core architectures
Knowledge and hands-on experience with Nokia Packet Core products is highly valued.
Testing & Validation
- Execute System Acceptance Test Procedures (ATP) and Functional ATP test cases.
- Validate deployment activities and document all required test results and artifacts.
- Perform Feature Activation Testing and ensure successful service implementation.
- Support software upgrade lab testing and the preparation of Golden MOPs.
Troubleshooting & Support
- Troubleshoot issues related to deployment, integration, testing, and software upgrades.
- Coordinate issue resolution with customer teams, Technical Project Managers (TPMs), Care teams, and higher support levels.
- Open and track incidents through approved channels, including Internal JIRA and Salesforce.
- Provide post-deployment and post-upgrade support activities.
- Work closely with Care and 4LS teams during critical incidents and emergency situations.
- Provide L2 support where contractually agreed.
Migration & Upgrade Activities
- Support Packet Core service migration projects.
- Prepare MOPs and technical documentation for software upgrade activities.
- Execute software upgrades for Packet Core nodes.
- Participate in upgrade validation and service restoration activities.
- Provide 4-eye support and quality assurance during critical implementation tasks.
Handover & Operational Readiness
- Support Delivery-to-Care handover activities and ensure successful operational transition.
- Ensure all project documentation, configurations, and operational procedures are completed and delivered.
Knowledge Management & Continuous Improvement
- Conduct knowledge transfer (KT) sessions and technical workshops.
- Capture and document lessons learned within approved knowledge management tools.
- Support internal processes related to JIRA workflows and operational practices.
- Contribute to Packet Core certification development initiatives in coordination with KMCD and relevant technical organizations.
