The Cloud Solution Architect for Microsoft 365 Health will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth. The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.
Key Responsibilities
- Assess Microsoft 365 tenant health across apps, services, and network connectivity.
- Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
- Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
- Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
- Provide guidance on governance, compliance, and operational processes to strengthen platform health.
- Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.
