Geomiq is revolutionizing traditional manufacturing by providing engineers worldwide with instant access to reliable production methods through our digital platform. As the UK’s leading Digital Manufacturing Marketplace, we offer an AI-powered B2B MaaS (Manufacturing as a Service) solution, seamlessly connecting buyers and suppliers to drive efficiency and innovation.
With our headquarters in London and quality branches in India, China, and Portugal, we collaborate with leading brands like BMW, Rolls-Royce, Brompton Bikes, and Google—even contributing to space exploration.
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Geomiq offers a revolutionary platform that completely digitizes the quoting and ordering process for custom manufactured parts, ensuring the highest operational and quality outcomes. Our primary customers include Design Engineers, Mechanical Engineers, and Procurement teams, all of whom are involved in creating the world’s most innovative products.
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We are looking for a detail-oriented and proactive Logistics & Order Tracking Coordinator to join our operations team. In this role, you will be responsible for monitoring global shipments, managing customs clearance processes, and ensuring smooth coordination between internal teams and external logistics partners.
You’ll play a key role in keeping orders moving efficiently across our international hubs, minimizing delays, and supporting a seamless customer experience.
Order Tracking & Monitoring
Customs Clearance & Documentation
Liaise with customs authorities in destination countries to resolve shipment holds
Prepare and submit required documentation, including commercial invoices and supporting certificates
Manage UK customs clearance with accurate and timely submissions
Origin Operations (India & China)
Exception Management
Collaborate with courier partners (DHL, FedEx, UPS, and freight forwarders) to resolve delivery issues
Handle cases such as missing addresses, failed delivery attempts, and customs delays
Customer Communication Support
Platform & System Updates
Continuous Improvement
Experience in logistics, supply chain, or operations (preferred)
Strong problem-solving skills and attention to detail
Ability to manage multiple tasks and work in a fast-paced environment
Excellent communication and coordination skills
Familiarity with courier systems (DHL, FedEx, UPS) is a plus
Experience with tools like monday.com or similar platforms is advantageous
Competitive Salary: We offer pay that reflects your skills and the value you bring.
Stocked Kitchen: Enjoy snacks, fresh fruit, and drinks all day.
22 Days Annual Leave: Recharge with 22 days off, plus public holidays.
Birthday Off: Take an extra day to celebrate your birthday.
Christmas Shutdown: Relax over the holidays with additional company-wide time off.
Pet-Friendly Office: Bring your dog to our pet-friendly workspace.
Team Events: Connect with colleagues through monthly team-building activities.
Career Growth: Benefit from our focus on internal promotions and development.
