In 1966, in Marseille, Pierre Bellon laid the foundations of what would become Sodexo, guided by a simple yet powerful idea: improving everyday life through services that truly matter.
Today, Sodexo is a global leader in Food and Services, supporting people at every moment of life, at work, in schools, hospitals and communities. With 426,000 colleagues across 43 countries, we serve 80 million consumers every day, generating €24.1 billion in revenues. Our growth goes hand in hand with social and environmental responsibility, driven by our purpose: to create a better everyday for everyone and build a better life for all.
About Sodexo Business Services (SBS)
Portugal is no exception! Seven years ago, we established Sodexo Business Services (SBS), our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.
Join Us!
We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.
Opportunity: Performance & Reporting Analyst
⚙What will you do?
- Gather and consolidate data from multiple sources (e.g. ERP, ticketing tools, operational trackers) into a single source of truth.
- Design, maintain and enhance performance dashboards, scorecards and KPI reports (SLA, OLA, productivity, quality, cost) via Power Bi Data visualization tool
- Support Performance and service quality analysis in collaboration with Service Performance Leads.
- Ensure data quality, consistency of definitions, and adherence to the approved KPI taxonomy.
- Respond to ad-hoc analytics requests from Service Line leaders, Finance and Governance forums.
- Document data processing decisions and summarize data quality in technical memos.
- Continuously enhance technical skills and explore new technologies to stay current with industry advancements.
What you'll need to succeed?
- 3+ years’ experience in data analytics or performance reporting in a services/GBS environment
- Advanced knowledge of Power BI, Excel - Power Query, experience with ERP or ticketing tools is a plus.
- Experience with Microsoft Power Platform – Fabric , Power Automate & Power Apps
- Proven ability to translate business needs into data models and analytics solutions that deliver valued business insights.
- Resourceful problem solver that demonstrates high learning agility and adaptability in fast-paced environments
- Prior experience working in a data-driven environment and contributing to decision-making through analytics.
- Fluent in English (French is a plus)
What we have to offer you?
- Hybrid working model;
- Flexible working hours;
- Health & Life Insurance;
- Meal allowance paid in Meal Card;
- Additional Days off: extra vacation day, employee’s birthday, volunteering day;
- Opportunity to grow professionally inside the Company;
- Possibility to participate in multicultural projects;
- Several internal activities aiming to promote our team´s wellbeing.
Apply now! Send your CV to [email protected] with the job title in the subject line. Explore all our career opportunities here: Sodexo Careers.
Learn more about Sodexo: YouTube - Sodexo.
Diversity & Inclusion Statement
Sodexo is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit.
Data Privacy:
We respect your privacy. Your personal data will be used exclusively for recruitment purposes, processed under GDPR regulations, and treated confidentially. For further details, contact [email protected].
Job Type: Full-time
Work Location: In person
