20 melhores vagas de support portugal para porto, p13 (Contratando agora!)

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Customer & Booking Assistant

Student Room Flat
Porto

Candidate-se agora

Detalhes da oferta

Período Integral

Descrição completa da oferta

Ready to join a young, ambitious team that’s transforming the student housing market?
Are you craving an international adventure? We’re challenging you to become our #1 booker in Porto!

As part of our team, you’ll connect with international students, interns, and young professionals from around the globe – helping them find the perfect place to call home during their journey abroad.

Tasks:

Support the Booking Manager in handling and processing booking requests efficiently

Proactively engage with potential tenants through social media channels such as Facebook, Instagram, and our AI Chat

Develop and manage partnerships aimed at tenant acquisition and improving service satisfaction

Maintain clear, consistent communication with our community of current and prospective tenants – both online and offline – to ensure a high-quality stay experience

Assist tenants with booking inquiries, reservation processes, and stay-related questions via support email, Facebook pages, and community groups

Requirements:

Fluency in English is essential; additional languages such as Spanish, French, Italian, or Portuguese are a strong plus

A proactive, solution-oriented mindset with a natural drive to tackle challenges

Background in Business, Hospitality & Tourism Management, Hotel Management, or Marketing

Basic knowledge of social media management tools and platforms

Excellent communication skills, with the ability to clearly inform, assist, and guide customers

Creative thinking and initiative, with a talent for generating fresh ideas to enhance the customer experience

We offer:

Please note: This is an unpaid internship. However, we offer a range of valuable benefits, including:

Up to 25% rent coverage on selected accommodation options

Exclusive discounts on local experiences such as surf lessons, escape rooms, restaurants, and guided tours

A unique opportunity to enhance your CV by working with a dynamic, fast-growing company

The chance to be part of a young, international team of professionals

A vibrant office located in the beautiful city of Porto

Hands-on experience across multiple departments at Student Room Flat, providing real-world professional development

Duration and location:

This is a full-time, in-person internship based in Porto, Portugal, with a minimum duration of 4 months. Please apply only if you are willing to relocate to Porto for the entire duration. This opportunity is open exclusively to students, international students, or recent graduates seeking hands-on professional experience in a dynamic environment. We are currently reviewing applications. If your profile matches what we’re looking for, our team will be in touch with you for the next steps in the selection process.

Candidate-se agora

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support portugal vagas para: porto, p13

Customer & Booking Assistant

Field Support

Marketing Assistant – Partnership Support – Estágio+Talento (Porto)

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Technical Support Specialist (m/f/d) Customer Support

Data Quality Analyst (AI Model Data Analyst)

Internships PT

Quality & After Sales Specialist

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Project Manager Assistant

Office Administrator for our office in Matosinhos

Customer Success Manager Portugal

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