8 melhores vagas de senior technical support specialist – payments platform (Contratando agora!)

Senior Technical Support Specialist – Payments Platform
PGWay —Lisboa
Candidatura rápida
Senior Data Analyst
Tillster —Porto
- Período Integral
- Teletrabalho
Candidatura rápida
Senior P2P Officer (French Speaker) | SM&W
Natixis in Portugal —Porto
- Modelo Híbrido
Candidatura rápida
6 h
Senior Application Integrator (French Speaker)
Inetum Portugal —Lisboa
- Período Integral
- Modelo Híbrido
Candidatura rápida
Há 14 dias
Business Analyst (SWIFT/SEPA)
Inetum Portugal —Lisboa
- Período Integral
- Modelo Híbrido
Candidatura rápida
Senior Backend Engineer (.NET, Cloud & APIs)
Nextlane —4100 Porto
- Modelo Híbrido
Há 7 dias
Senior Full-Stack Software Engineer
Tillster —Porto
- Período Integral
- Teletrabalho
Candidatura rápida
Senior Full-Stack Software Engineer
Tillster, Inc. —Porto
- Período Integral
Candidatura rápida

More jobs to discover

Find similar jobs that you might be interested in.

Senior SOC Analyst (Tier 2)
Logicalis —Lisboa
A Logicalis Portugal procura uma/um Senior SOC Analyst (Tier 2) para integrar a sua equipa de operações de segurança.
Senior Business Analyst
Babel —Lisboa
Familiaridade com ferramentas como SAS, SAP, Salesforce, Jira e Confluence; Poderá aceder, retificar e eliminar os dados, bem como outros direitos que lhe…

Quero receber o alerta de ofertas mais recentes para senior technical support specialist – payments platform

Ao iniciar sessão na sua conta, concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Privacidade e Cookies.

Senior Technical Support Specialist – Payments Platform

PGWay
Lisboa

Candidatura rápida

Detalhes da oferta

Descrição completa da oferta

PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments through smart routing, real-time monitoring, and tailored strategies, empowering businesses to scale globally while ensuring seamless, secure transactions.

As a part of our continuous growth we are looking for a Senior Technical Support Specialist, serving as the escalation point and deep investigator for the most complex platform issues. You will apply expert technical knowledge to perform root cause analysis, debug system integrations, and act as the critical bridge to Engineering.

Responsibilities

Deep Investigation & RCA: Own escalated issues performing complex troubleshooting and Root Cause Analysis (RCA) to identify the underlying cause of failures rather than just symptoms
API & Log Analysis: Troubleshoot intricate transaction flows, routing failures, and configuration issues using advanced tools to analyze system logs and debug live API calls
System Replication: Configure and replicate complex client environments or integration scenarios to reliably reproduce confirmed bugs
System Configuration: Apply elevated access to implement complex configuration changes, workarounds, and data adjustments to resolve persistent issues
Engineering Liaison: Act as the primary technical interface with Product and Engineering, scoping confirmed bugs, validating fixes, and providing detailed, reproducible technical evidence for systemic issues

Requirements

Expert Payment Knowledge: Deep, comprehensive knowledge of payment infrastructure, transaction lifecycles, and complex routing/cascading logic
Tooling Expertise: Expert proficiency in using tools like Postman (or similar REST clients) for API debugging, validation, and advanced testing
Analytical Skills: Strong analytical and diagnostic problem-solving skills, with proven ability to work outside of documented procedures to resolve novel issues
Technical Communication: Superior ability to communicate highly technical findings clearly and precisely, both in written form (for Engineering tickets) and verbally (for client summaries)
Prior Experience: Demonstrated success and tenure in a first-contact role is highly preferred

Benefits

Learning and development opportunities and interesting challenging tasks.
Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
Partial compensation for tennis lessons.
Global coverage health insurance.
Time for proper rest, with 24 working days of annual vacation and additional paid sick days.
Transport compensation - 200 euros net per month.
Competitive remuneration level with annual review.
Team building activities.

You have the opportunity to work in our office in Lisbon.

By submitting your application, you agree to our Privacy Policy.

Candidatura rápida

Refine sua pesquisa

senior technical support specialist – payments platform vagas

Senior Technical Support Specialist – Payments Platform

Senior Data Analyst

Senior P2P Officer (French Speaker) | SM&W

Senior Application Integrator (French Speaker)

Business Analyst (SWIFT/SEPA)

Senior Backend Engineer (.NET, Cloud & APIs)

Senior Full-Stack Software Engineer

Senior Full-Stack Software Engineer

More jobs to discover

Quero receber o alerta de ofertas mais recentes para senior technical support specialist – payments platform

Responsibilities

Requirements

Benefits

Ferramentas para Candidatos

Ferramentas da empresa

Procurar

Mantenha-se em Contacto