16 melhores vagas de guest relations officer (Contratando agora!)

GUEST RELATIONS OFFICER
Royal Caribbean Group —Lisboa
GUEST RELATIONS MANAGER
Royal Caribbean Group —Lisboa
Rececionista/ Guest Relations - Lisboa - 40h
SHIADURBE PORTUGAL, S.A. —1200 Lisboa
- A partir de 973 € por mês
- Ensino Secundário
Candidatura rápida
Guest Relations (M/F)
Martinhal —Parque das Nações
- Graduação
Há 5 dias
Guest Experience Officer
Portugal Active —4935 Viana do Castelo
Candidatura rápida
Rececionista/ Guest Relations - Lisboa - 40h - R06/26 - (Lisboa)
Shiadu Boutique Guesthouses —1000 Lisboa
- Ensino Secundário
5 h
Candidata-te e faz parte da nossa viagem - Departamento Front Office
Discovery Hoteis/Operações —1070 Lisboa
Candidatura rápida
Rececionista/GR - 30h - Lisboa
SHIADURBE PORTUGAL, S.A. —1200 Lisboa
- Part-time
- Ensino Secundário
Candidatura rápida
RECEPTIONIST - CONCIERGE/HOST
108 mm House, As Runas Townhouse —Porto
- Teletrabalho
Há 7 dias
HOST
As Runas —Porto
- Teletrabalho
Há 7 dias
RECEPTIONIST
Royal Caribbean Group —Lisboa
Public Relations & Marketing Manager
Four Seasons —Lisboa
- Período Integral
- Graduação
Bar Manager - Time Out Market Porto
Time Out Group Plc —4000 Porto
F&B Assistant Manager - FC Porto
Legends Global (Europe) —4350 Porto
- Graduação
Candidatura rápida
Há 6 dias
Human Resources Manager
Marriott International, Inc —Sintra
- Período Integral
Front Desk Agent (F/M/X)
AccorHotel —Vilamoura
- Período Integral
Candidatura rápida

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Qualifications:

SHIPBOARD Employment type.
Ability to speak English clearly, distinctly and cordially with guests.
Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency).
2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel.
Guest services shipboard experience is an advantage.

Essential duties and responsibilities:

Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike
Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis
Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools
As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.