At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
The IT Specialist is responsible for maintaining, supporting, and optimizing the organization's IT infrastructure.
This role ensures the reliability, security, and performance of systems, networks, servers, and related services.
The coordinator will collaborate with global and local IT teams to deliver high‑quality technical support, implement infrastructure solutions, and contribute to continuous improvement initiatives.
Key Responsibilities
Infrastructure Support & Maintenance
- Monitor, maintain, and troubleshoot servers, network equipment, storage systems, and backup solutions.
- Perform routine maintenance tasks, updates, and patches to ensure system stability and security.
- Support virtualization platforms (e.g., Hyper‑V).
User & Systems Support
- Provide first‑level and second‑level support for infrastructure‑related incidents.
- Diagnose and resolve issues related to hardware, software, network connectivity, and system performance.
- Manage user access, permissions, and security policies within Active Directory and other enterprise systems.
Network Administration
- Assist in managing LAN/WAN environments.
- Participate in network upgrade projects.
Security & Compliance
- Ensure compliance with cybersecurity standards and company policies.
- Perform system hardening, vulnerability remediation, and security monitoring tasks.
Projects & Continuous Improvement
- Participate in infrastructure upgrade and deployment projects.
- Document technical procedures, configurations, and best practices.
Identify opportunities to optimize performance, reliability, and automation.
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Required Qualifications
Education & Experience
- Degree in Information Technology, Computer Science, or equivalent experience.
2–3 years of experience in IT infrastructure, system administration, or network support.
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Technical Skills
- Knowledge of Windows Server administration and Active Directory services.
- Experience with virtualization technologies (Hyper‑V).
- Understanding of networking concepts (TCP/IP, VLANs, routing, firewalls).
- Familiarity with backup/restore technologies and monitoring tools.
Experience troubleshooting hardware (servers, switches, storage devices).
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Soft Skills
- Strong problem‑solving and analytical thinking.
- Excellent communication and teamwork abilities.
- Ability to prioritize and work under pressure in critical situations.
Proactive, detail‑oriented, and committed to service excellence.
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Language Skills
- Good spoken and written English comprehension and communication.
(Ability to collaborate with international teams, understand technical documentation, and participate in global meetings.)
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
