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Sr Specialist GBS Credit & Collections

Adidas -
Porto

Candidate-se agora

Detalhes da oferta

Período Integral

Qualificações

Graduação

Descrição completa da oferta

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.

The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

KEY RESPONSIBILITIES

Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.

Ensure that all payments are received are allocated accurately and timely without any errors.

Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.

Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.

Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.

Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.

Manage customer relationship, which includes problem resolution and root cause analysis.

Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.

Perform review, analysis and proposal of release on credit block deliveries.

Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.

Act as the point of contact for the process related issues and support on escalations.

Track disputes, forward to the right department for their solution and follow-up until their closing.

Identify the improvement opportunities and support their implementation.

Provide insight into the calculation of the required provision for uncollectable balances.

Support requests from internal and external stakeholders.

Establish and maintain strong financial controls over the work performed.

Ensure desktop procedures are updated in line with standards and policies.

KEY RELATIONSHIPS

Cash Application

Customer Primary Data

Account and Sales Operations

Sales

Market Finance

KNOWLEDGE, SKILLS AND ABILITIES

Strong Finance Accumen

Solid experience with SAP and Excel

Experience in a Shared Service environment or similar

Ability to read, write and communicate in English in a business environment setting.

Ability to pay close attention to detail

Solid interpersonal skills combined with a high degree of customer orientation

Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.

Strong problem solving and analytical skills

Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.

Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious.

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

University degree in Accounting, Business Administration or similar field

5 plus years relevant work experience in the accounting / corporate finance area

Broad and deep theoretical understanding of job function

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Sr Specialist GBS Credit & Collections

BRAND:

LOCATION:

Porto

TEAM:

Finance

STATE:

COUNTRY/REGION:

CONTRACT TYPE:

Full time

NUMBER:

541011

DATE:

Jul 14, 2026

Candidate-se agora

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it support specialist vagas para: 4400 vila nova de gaia

Sr Specialist GBS Credit & Collections

Graphic Designer (Brand)

Join Our Loyalty Team

Senior Marketing Specialist

Sr Specialist GBS Acct & Sales Ops (German Speaker)

Inside Sales Specialist DACH - Focus on Renewals

Data Analyst Finance

Consent and Preference Management Platform -Service/Product Owner (m/f/d)

Data Analyst Operations

Sales Hiring Specialist

Business Data Manager Operations

Team Lead GBS HR Services

Senior Specialist GBS Legal Procurement

Specialist GBS HR Services (Mobility)

Data Analyst Commercial

Head of Data and Business Intelligence

Application Specialist (Radiology area)

Head of SW Product Management

Senior Software Engineer

Customer Service Representative - Catalan Market

Quero receber o alerta de ofertas mais recentes para it support specialist em 4400 vila nova de gaia

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