Portuguese company hires for hybrid position
Location: Porto / Vila Nova de Gaia, Portugal
- ️ Only candidates already based in Portugal will be considered
Work Model: Hybrid (average of 3–4 office visits per month)
️ Language Requirements: English (Fluent)
Seniority: Senior (5+ years)
Sector: Automotive Tech
Rate Between €2500 - 2800 RV
- ️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success
We are seeking an experienced Salesforce Administrator to play a key role in maintaining, optimizing, and evolving a business-critical Salesforce environment within a global Automotive Technology organization.
This position combines Salesforce administration, CRM operations, data governance, user enablement, and process optimization. You will work closely with business stakeholders, technical teams, and end-users to ensure Salesforce remains a trusted, efficient, and scalable platform that drives business success.
If you enjoy solving business challenges, improving processes, supporting users, and leveraging Salesforce best practices, this opportunity is for you.
CRM Operations & User Support
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Serve as the primary point of contact for Salesforce and CRM operational requests.
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Coordinate activities across business teams, stakeholders, and technical teams.
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Manage recurring CRM operational activities and provide day-to-day platform support.
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Handle user administration activities, mailbox management, request triage, and first-level support.
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Troubleshoot user issues and ensure a positive Salesforce user experience.
Salesforce Administration & Configuration
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Administer and maintain Salesforce environments.
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Configure and manage:
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Users
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Roles
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Profiles
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Permission Sets
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Sharing Rules
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Customize Salesforce through:
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Objects
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Fields
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Page Layouts
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Record Types
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Validation Rules
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Formula Fields
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Picklists
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Support new feature deployments and system enhancements.
Data Management & Governance
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Ensure CRM data quality, consistency, and integrity.
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Conduct regular audits, validations, and monitoring activities.
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Manage data imports, updates, exports, and mass changes using Data Loader.
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Validate opportunity data and critical CRM records according to established business processes.
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Promote strong data governance practices across the organization.
Reporting & Business Insights
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Design, develop, and maintain Salesforce reports and dashboards.
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Deliver meaningful business insights through data visualization.
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Support leadership and business teams with data extracts, KPIs, and performance tracking reports.
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Enable data-driven decision-making across the organization.
Process Compliance & Governance
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Monitor CRM process adherence and identify non-compliant activities.
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Support GDPR-related processes and data quality initiatives.
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Coordinate resolution of data inconsistencies and compliance issues.
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Prepare structured follow-up reports and operational action plans.
User Training & Adoption
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Create and maintain training materials, user guides, and process documentation.
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Deliver end-user training sessions and ongoing support.
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Promote Salesforce best practices and user adoption initiatives.
Release Management & Continuous Improvement
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Stay up to date with Salesforce releases and platform innovations.
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Evaluate new features and recommend business improvements.
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Support testing, deployment, and communication of system updates.
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Contribute to the continuous optimization of Salesforce processes and operations.
Integration & Platform Support
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Support integrations between Salesforce and external platforms such as ERP and Marketing systems.
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Monitor data flows and identify integration-related issues.
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Assist technical teams during troubleshooting and enhancement activities.
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5+ years of experience as a Salesforce Administrator.
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Proven experience supporting enterprise Salesforce environments.
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Hands-on experience with Salesforce Sales Cloud.
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Experience in CRM Operations, Support, or Administration.
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Experience working with business stakeholders and cross-functional teams.
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Experience in Agile environments.
Salesforce Administration
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Strong Salesforce configuration expertise.
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User and access management.
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Security model administration.
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Object and field configuration.
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Validation rules and automation setup.
Salesforce Automation
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Salesforce Flows
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Process Builder
Data Management
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Data Loader
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Data quality monitoring
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Duplicate management
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Data imports and exports
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Data governance best practices
Reporting & Analytics
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Salesforce Reports
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Salesforce Dashboards
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Data analysis and performance tracking
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Advanced Excel reporting and analysis
Security & Compliance
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Profiles
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Roles
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Permission Sets
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Sharing Rules
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Field-Level Security
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GDPR awareness and compliance support
Tools & Methodologies
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Jira
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Azure DevOps
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Confluence
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SharePoint
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Agile / Scrum
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Basic knowledge of Apex
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Basic knowledge of Lightning Components
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Experience with Salesforce integrations
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Experience with Microsoft Dynamics / SalesCore environments
We are looking for a Salesforce professional who combines strong administrative expertise with a service-oriented mindset and a passion for process excellence.
The ideal candidate:
✅ Has a strong sense of ownership and accountability.
✅ Enjoys supporting users and solving operational challenges.
✅ Has excellent attention to detail and data accuracy.
✅ Can manage multiple priorities while maintaining high quality standards.
✅ Understands the importance of governance, compliance, and process discipline.
✅ Communicates effectively with both technical and non-technical stakeholders.
✅ Is proactive, organized, and highly reliable.
✅ Continuously seeks opportunities to improve systems and processes.
✅ Thrives in collaborative and international environments.
Before applying, ask yourself:
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Do I have at least 5 years of Salesforce Administration experience?
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Am I a certified Salesforce Administrator?
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Have I managed users, roles, profiles, permission sets, and sharing rules?
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Do I have hands-on experience with Salesforce Sales Cloud?
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Have I worked extensively with Salesforce Flows and Process Builder?
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Am I comfortable managing data imports, exports, and quality initiatives using Data Loader?
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Have I created reports and dashboards that support business decision-making?
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Do I have experience supporting end-users and delivering Salesforce training?
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Have I worked within Agile teams using Jira or Azure DevOps?
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Can I communicate confidently with international stakeholders in English?
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Do I enjoy improving processes, governance, and CRM adoption?
If your answer is "Yes" to most of these questions, we would love to hear from you.
Mandatory
Salesforce Certified Administrator
Preferred
Salesforce Business Analyst Certification
Salesforce Platform App Builder Certification
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Be part of a global digital transformation journey.
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Work with international teams and stakeholders.
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Influence the evolution of a strategic Salesforce platform.
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Opportunity to drive operational excellence and business impact.
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Hybrid work environment with flexibility and collaboration.
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Dynamic Automotive Technology industry with exciting challenges.
Salesforce Administrator, Salesforce Certified Administrator, Salesforce Sales Cloud, CRM Administration, Salesforce Configuration, User Management, Profiles, Roles, Permission Sets, Sharing Rules, Salesforce Security Model, Field-Level Security, Salesforce Flows, Process Builder, Data Loader, Data Governance, Data Quality, CRM Operations, Salesforce Support, User Support, Opportunity Management, Lead Management, Account Management, Salesforce Reports, Salesforce Dashboards, Business Intelligence, GDPR, Validation Rules, Formula Fields, Record Types, Page Layouts, Agile, Scrum, Jira, Azure DevOps, Confluence, SharePoint, Salesforce Integration, ERP Integration, Change Management, Release Management, Salesforce Training, User Adoption, Business Process Improvement, Automotive Technology, English Fluent
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