Scale Neurons Lab's delivery organization into a predictable engine for client value and expansion revenue — leading a team of Senior ADMs, owning client relationships at the executive level, and positioning Neurons Lab as a premier AI partner for enterprise clients.
Drive value creation for the Delivery department.
Empower the team to resolve 90% of project issues independently.
Serve as the top escalation point for unresolved Significant and Catastrophic risks.
Oversee timelines, budgets, risks, and financials across the project portfolio.
Develop and execute Delivery department strategy.
Establish and monitor key department metrics — OKRs, Health Indicators, margins, revenue deviation.
Facilitate and provide value-add to stakeholder relationships and communications.
Establish and refine delivery practices tailored for AI R&D projects.
Manage relationships with Delivery Partners and oversee the joint delivery project portfolio.
Delivery Leadership — experience running and scaling multi-team delivery organizations.
Account Management — multi-threaded executive relationships, expansion playbook, revenue ownership.
Customer Success — portfolio-level health management, value realization, escalation, renewals.
Stakeholder Management — navigates complex enterprise environments at board and C-suite level.
Executive Communication — credible in front of CEOs, CIOs, CTOs, COOs; decks as strategic artifacts.
People Management — proven ability to recruit, develop, and let go; builds high-performing teams.
AI/ML Awareness — conversant with engineering and data science teams; must hold their own technically.
Change Management — understands how to drive adoption of AI products inside enterprise clients.
