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Customer Support Specialist - Dutch speaker m/f/x - Remote in Portugal mainland

WTS Recruitment
Lisboa

Candidatura rápida

Detalhes da oferta

Período Integral

Descrição completa da oferta

You speak Dutch and you are a Technology addict? We are recruiting Dutch speakers Talent to Order Support Specialist in Portugal !!

Your working day:

Support customers with online orders and delivery-related requests
Manage returns, refunds, and payment inquiries
Communicate with couriers, financial partners, and internal teams
Maintain high standards of customer service and professionalism
Investigate and resolve customer concerns efficiently
Escalate complex cases to the appropriate departments when required
Contribute positively to team performance and overall customer satisfaction

What you need to know to have a chance of getting this job:

Fluent in Dutch with good level in English
Customer Service experience
Great communication
Valid Work Permit in Portugal

You will benefit:

✅ 12-month renewable contract
✅ Home office in Portugal mainland position
✅ Initial training during around 3-4 weeks
✅ Work schedule : Monday to Sunday between 7am to Midnight // 8h per day with 2 days off per week // Rotating shift
✅ Private Heathcare & Dentalcare from contract signature
✅ Stable work and career progression;
✅ Great activities

And for candidates abroad..

Airport Pick-up
Flight refund after 9 month in the company
Accommodation in a room in a flat shared with others employees

Starting date : June 1st, 2026

Job Types: Full-time, Contract
Contract length: 12 months

Ability to commute/relocate:

Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

This position is located in Lisbon Office.

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 1 year (Preferred)

Language:

Dutch C2 & English B2 (Required)

License/Certification:

Work permit in Portugal (Required)

Work Location: In person

Candidatura rápida

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