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Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Development, Digital Payments & Tokenization

Job Overview:
Mastercard Digital Enablement Service (MDES) is seeking a Specialist, Product Development to support the Token Lifecycle Management portfolio. This role will contribute to the development and delivery of capabilities that improve token performance, customer experience, and operational efficiency across the global digital payments ecosystem.

The role will work closely with Product, Engineering, Operations, Regional Teams, and external partners across global markets to identify opportunities, analyze data, support product initiatives, and help drive successful delivery of new capabilities. The successful candidate will be curious, analytical, comfortable working with data, and interested in building expertise in digital payments and product development.

Role

Support development and execution of Token Lifecycle Management initiatives
Analyze product, operational, and customer data to identify trends, issues, and opportunities
Assist with business requirements, user stories, process flows, and product documentation
Partner with Product Managers, Engineers, and Operations teams to support delivery of new capabilities
Conduct market, customer, and competitive research to support product decisions
Monitor product performance and contribute recommendations for improvements
Prepare analyses, reports, and presentations for internal stakeholders
Support ongoing product development activities across the Token Lifecycle Management portfolio

Education:

Bachelor's degree in Mathematics, Engineering, Computer Science, Data Science, Economics, Business, or equivalent work experience

All About You

Relevant work experience, preferably within Financial Services, Payments, Technology, or FinTech
Experience in product management, product development, business analysis, data analytics, or project management is desirable

Skills/ Abilities:

Strong analytical and problem-solving skills
Ability to collect, analyze, and interpret data using analytical tools such as Excel, Pivot Tables, BI platforms, SQL, or similar technologies
Strong written and verbal communication skills
Good organizational skills and attention to detail
Ability to manage multiple tasks and priorities
Curiosity and willingness to learn new technologies, products, and business domains
Strong collaboration skills and ability to work effectively in cross-functional teams

Work Conditions:

Hybrid work environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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