Are you looking to start or grow your administrative career in a solid, international company that is a leader in its industry? If so, this could be the opportunity for you.
Tennant is a global leader in industrial cleaning solutions, and we are looking for an Administrative Operations Assistant to join our team in Agualva-Cacém, Portugal. This is a great entry point into a multinational environment, where you will provide administrative support to internal teams and play a key role in contract management, customer administration, and service operations.
What you will do
Contract management
· Create and maintain rental contracts for equipment and machines.
· Manage contract documentation and maintain annual contract records.
· Prepare and send completed contracts, monthly fees, and summarized addendums.
· Open and close rental services and contracts.
Customer & data administration
· Update equipment and customer information within SAP and internal systems.
· Create and maintain customer accounts, including Sold-to and Ship-to records.
· Provide administrative support to customers and internal stakeholders.
Service operations support
· Create and manage Preventive Maintenance (PM) plans.
· Open and manage service requests and administrative cases.
· Support operational, service, and commercial teams with day-to-day administrative activities.
What we are looking for
Skills & competencies
· Problem-solving mindset with a positive and solution-oriented attitude.
· Strong communication skills, with the ability to clearly express ideas and actively listen to others.
· Team player who enjoys collaborating, sharing knowledge, and supporting colleagues.
· Empathy and a customer-focused approach, building strong and trusted relationships.
· Flexibility and adaptability to changing priorities and business needs.
· Proactive attitude with the ability to work independently and anticipate needs.
· Strong organizational skills and attention to detail.
Qualifications
· Some experience in administrative, customer service, or back-office support roles (junior candidates are welcome).
· Familiarity with customer data management, order administration, or internal customer support.
· Good knowledge of Microsoft Office applications.
· Some exposure to ERP systems.
Nice to have
· Experience with SAP.
· Experience supporting technical service, sales, or commercial teams.
· Experience in industrial, manufacturing, or service-related environments.
Languages
· Fluent English (written and spoken).
What we offer
· A stable, established multinational as your professional home — a market leader, not a startup.
· A role that is born from the growth of our Portuguese operation, with genuine continuity: an initial 6-month contract that is designed as a starting point, with a clear intention to extend and build a long-term relationship.
· Structured onboarding and the support of an experienced international team.
· Real opportunities for professional development within a global organization.
· Full-time position, Monday to Friday, 9:00 AM to 6:00 PM.
· Start date: September.
Job details
· Location: Zona Industrial Alto do Colaride, Rua C, Armazém B, 2735-207 Agualva-Cacém, Portugal
· Contract type: Full-time, 6-month contract with the possibility of extension
· Category: Administration / Customer Support
· Industry: Industrial Machinery
· Salary: €18,000 gross annual (paid over 14 instalments)
Pagamento: Até 18 000,00€ por ano
Localização do trabalho: Presencial
