6 melhores vagas de cloud security specialist (Contratando agora!)

Customer & Technical Support Specialist (French Speaker)
Inetum —Porto
Há 3 dias
Data Architect – Sustainability Solutions (m/f/d)
Siemens —Porto
- Período Integral
- Modelo Híbrido
Há 4 dias
Backend Developer Java (all genders)
Cofinpro —Lisboa
- Período Integral
- Graduação
Candidatura rápida
Cybersecurity Manager
Boston Consulting Group —Lisboa
- Período Integral
Há 2 dias
Cloud Architect
Inetum —Lisboa
Há 1 dia
Czech Speaking Customer Support Representative
Ignite —Lisboa
Candidatura rápida
7 h

More jobs to discover

Find similar jobs that you might be interested in.

Data Architect – Sustainability Solutions (m/f/d)
Siemens —Porto
Ability to translate business requirements into scalable data solutions. This role combines deep technical expertise with business understanding, enabling the…
Há 4 dias

Quero receber o alerta de ofertas mais recentes para cloud security specialist

Ao iniciar sessão na sua conta, concorda com os Termos de Serviço do SimplyHired e consente com a nossa Política de Privacidade e Cookies.

Customer & Technical Support Specialist (French Speaker)

Inetum -
Porto

Candidate-se agora

Detalhes da oferta

Há 3 dias

Descrição completa da oferta

Description du poste

As part of a European Service Centre operating within the banking sector, delivering a wide range of operational and technical services focused on supporting business processes and customer interactions, our mission is to provide high levels of efficiency, reliability, and service quality to internal and external stakeholders. We operate in a multicultural and multilingual environment, with teams based in Portugal, working closely with international partners.

Responsibilities

Ensure the processing of incoming requests (phone calls, emails, etc.) from internal or external customers and partners, in compliance with defined quality standards, procedures, operational security, and confidentiality requirements
Guarantee a high-quality customer relationship, actively contributing to customer satisfaction and promptly identifying and escalating dissatisfaction
Ensure strict compliance with professional secrecy and data confidentiality
Contribute to the continuous improvement of operational efficiency, by:
- Sharing best practices and knowledge
- Reporting malfunctions, anomalies, and incidents
- Proactively proposing improvements to processes and organizational practices
- Contributing to the update and maintenance of procedures and operating documentation

Main Functions

Handle customer complaints, inquiries, and operational issues, including call management
Collaborate effectively within a team environment, demonstrating adaptability and a results-oriented mindset
Apply customer relationship techniques with rigor, resilience, and professionalism
Use management, monitoring, and decision-support tools effectively
Ensure proficient use of standard IT and office tool

Profil

Minimum 3 years of experience as a Technical Support Advisor
Strong knowledge of Data-related business activities (mandatory)
Experience working in Agile environments
Previous experience in a banking or financial services environment is considered a plus
Excellent written and spoken communication skills in French
Proven analytical and organizational skills
Ability to understand business needs and translate them into technical or operational requirements
Proactive, pragmatic, curious, and autonomous profile
Strong team spirit and solid interpersonal skills

Languages

French: C1 level
English: B2 level

À propos d'Inetum

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Informations supplémentaires

Availability to travel within Portugal
Availability to travel internationally, when required

Country

Portugal

Location

Porto

Contract Type

Open-ended contract

Candidate-se agora

Refine sua pesquisa

cloud security specialist vagas

Customer & Technical Support Specialist (French Speaker)

Data Architect – Sustainability Solutions (m/f/d)

Backend Developer Java (all genders)

Cybersecurity Manager

Cloud Architect

Czech Speaking Customer Support Representative

More jobs to discover

Quero receber o alerta de ofertas mais recentes para cloud security specialist

Related Searches

Ferramentas para Candidatos

Ferramentas da empresa

Procurar

Mantenha-se em Contacto