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E2E Partnership and Business Solutions Officer

Inetum -
Lisboa

Candidate-se agora

Detalhes da oferta

Há 8 dias

Descrição completa da oferta

Description du poste

We're looking for a E2E Partnership and Business Solutions Officer who's mission is to be the single point of contact for Corporate Clients, Bank partners such as Fintechs & Startups, or other internal departments needing assistance with client Products and Services within the scope of the department.

Main Tasks:

Provide Clients with General product support (e.g: demos, onboarding…) & technical product assistance (e.g: “The setup of my report is wrong”).
Build a positive relationships, communicate continuously with the Client and other involved parties (Sales, Product Owner, Supplier…)
Timely report and handle any incidents, complaints and claims according to procedures and policies in place
Take on E2E accountability vis-à-vis the Client, transversal posture across the different departments of the Group (front to back)

Profil

Technical Skills:

CRM/Ticketing Tools (Jira, Zendesk,…)
Microsoft Suite (Excel, Powerpoint, Word)
Application interfacing (API functional knowledge)

Language Skills

English
French
Any other language is a plus

Soft Skills:

Attention to rigor
Critical thinking, Client focused, analytical ability
Ability to manage / facilitate a meeting, committee, training
Business skills: compliance knowledge
Skills underlining Incident management

À propos d'Inetum

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change and accelerate their digital transformation. With more than 27,000 consultants and specialists across 19 countries, the company combines strong local presence with international scale to deliver innovative, high-impact technology solutions.

Informations supplémentaires

Country

Portugal

Location

Lisbon

Contract Type

Open-ended contract

Candidate-se agora

Refine sua pesquisa

microsoft solutions consultant vagas para: lisboa, p11

E2E Partnership and Business Solutions Officer

Deployment Strategist - Portuguese Speaker

IT Account Manager

Senior Data Engineering Consultant

Full Stack Developer (.NET / Angular)

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Quero receber o alerta de ofertas mais recentes para microsoft solutions consultant em lisboa, p11

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