In this pivotal role, you will serve as a key defender of our digital community. You will be responsible for assessing, monitoring, and moderating user-submitted material—including video files, text posts, and imagery—to ensure full alignment with our platform guidelines and safety standards.
We are looking for attentive, empathetic, and team-oriented professionals who excel within a dynamic, multicultural work environment.
As a Digital Safety Specialist, your primary duties will encompass:
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Content Moderation: Screening user-submitted video, text, and photo submissions in Danish to uphold a safe and reliable digital environment.
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Policy Enforcement: Promptly and precisely identifying material that breaches guidelines, such as online harassment, deceptive claims, abusive speech, and explicit content.
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Cultural Awareness: Keeping up-to-date with evolving online trends, regional cultural nuances, and common Danish web language to inform accurate moderation decisions.
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Information Security: Maintaining strict privacy standards and adhering fully to global data protection laws.
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Continuous Learning: Participating in ongoing skill-building sessions to remain updated on evolving platform policies and moderation tools.
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Danish: Fluent or near-fluent proficiency in both verbal and written communication (C1/C2 competency required).
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English: Confident working knowledge (minimum B2 level) for internal correspondence, team interactions, and instructional modules.
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Workplace Preference: Complete readiness to work fully on-site at our corporate headquarters located in Lisbon.
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Technical Skills: Strong familiarity with social media channels, digital software, and moderation interface tools.
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Psychological Fortitude: High emotional stability and an objective mindset required to manage repetitive workflows and process potentially sensitive or explicit material.
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Professional Background: Prior background in content moderation, client support, or contact centers is advantageous but not mandatory. Comprehensive, fully paid onboarding will be provided.
We are committed to making your transition to Portugal smooth and rewarding. Your complete benefits package begins on your very first day:
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Flight Allowance: Full reimbursement for your flight to Lisbon to launch your career overseas.
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Corporate Housing: A private room within a fully equipped, shared corporate apartment provided upon arrival to ensure a hassle-free transition.
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Competitive Pay: An attractive monthly salary structure designed to support an enjoyable lifestyle in Portugal.
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Full Health Coverage: Private medical and life insurance starting from day one of employment.
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Career Advancement: Clear pathways for internal mobility, with priority consideration given to internal staff for Team Lead, QA Analyst, and Trainer roles.
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State-of-the-Art Facilities: A modern office space equipped with break rooms, on-site cafeterias, and recreational gaming lounges.
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Workplace Culture: Frequent social gatherings, team activities, complimentary language courses, and sports clubs to help you integrate with global colleagues.
Lisbon is celebrated as one of the premier global destinations for international talent. Moving here means enjoying more than 300 days of sunshine each year, easy access to Atlantic beaches, exceptional local cuisine, and a rich quality of life—all while building your career on a prominent international tech initiative.
Ready to contribute to a world-class team committed to online safety? Click "Apply Now" to submit your current English CV. Our talent acquisition specialists will contact you to arrange an initial virtual screening.
