Sr. Associate - Insurance Broker
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Job Description
Inviting applications for the role of Insurance_Credit Controller_Senior Associate
Responsibilities
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Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects.
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Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.
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Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries.
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Deliver exceptional service standards and key performance indicators (KPIs).
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Liaise with internal and external parties to resolve queries within deadlines.
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Distribute monthly statements of overdue accounts to clients and resolve questions promptly.
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Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial movements.
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Analyze aging reports and allocated portfolios.
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Maintain and develop technical knowledge and expertise, contributing to best practices and procedural support.
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Provide support, mentoring, and guidance as needed.
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Participate in continuous improvement initiatives.
Qualifications
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Graduate or possess a professional qualification in a finance-related discipline.
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Minimum one year of experience in credit control.
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Skilled in complex data analysis for strategic decision-making.
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Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.
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Strong writing and editing abilities with attention to detail under pressure.
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Patient and respectful in client interactions while maintaining professionalism in debt recovery.
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Proficient in Excel and Outlook.
Qualifications
Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics
Certifications
Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Compliance Officer (CCO) - VskillsVskills, Certified Fraud Examiner (CFE) - ACFEACFE, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)
Required Skills
Fraud Management, Insurance, Property & Casualty Insurance, Quality Management
Language
English (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Fixed Term (Fixed Term)
Job End Date
2027-10-01
Master Skill List -
Insurance Broker
Remote Type -
Hybrid
Work Shift -
Standard (Portugal)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
