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Dutch-speaking Customer Support Agent in Malta - Relocation Included

Next Job Abroad
Lisboa

Candidatura rápida

Detalhes da oferta

Período Integral

Descrição completa da oferta

Looking for a way to live abroad without putting your career on pause?

This is your chance to build an international career in iGaming while living in one of Europe’s most dynamic expat hubs – Malta.

Sun 300+ days a year
English-speaking work environment
A fast-growing iGaming industry
A social life filled with internationals who made the same move you’re considering right now

Why Malta?

Malta has become one of Europe’s biggest iGaming hubs, attracting professionals from across the Netherlands, Belgium, Scandinavia and beyond.

Living in Malta means:

Walking distance to the sea
A vibrant nightlife and international community
Career growth in one of the strongest online gaming markets in Europe
English as one of the official languages
Real responsibility from day one

You won’t just be “working abroad”. You’ll be building experience in sportsbook, online casino, payments, compliance and fraud prevention — all highly transferable skills in the international gaming and tech industries.

The Role – Dutch-Speaking Customer Support

You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.

Your work will include:

Resolving customer queries via phone, live chat and email
Managing withdrawals and payment-related questions
Processing KYC documentation and enhanced due diligence
Running security checks on accounts and transactions
Collaborating with payments, fraud and compliance teams
Analysing customer trends and improving internal processes
Contributing to KPIs and service level targets

You’ll gain real exposure to the operational backbone of an international iGaming company.

Requirements

Fluent in Dutch (written and spoken)
Comfortable working in both Dutch & English
Structured and analytical
Adaptable to shift work
Previous customer service experience is a requirement
Used to multitasking in a fast-paced environment

Benefits

Career Growth in iGaming

Malta’s iGaming industry is known for internal mobility.

You’ll have access to structured development programs where you can grow into areas such as:

Fraud & Risk
Compliance
Escalations
Commercial
Product
Country Management

What You’ll Get

Relocation package
Hybrid work model
Up to 40 days per year fully remote
International private health insurance
Bonus scheme
Wellbeing allowance
Office breakfasts & lunches
Social and team events throughout the year

The Bottom Line

If you’re Dutch-speaking and considering working abroad in Malta, this is a chance to:

Live in a Mediterranean expat hub
Work in the fast-growing iGaming industry
Gain operational experience in sportsbook and online casino
Build an international career from day one

Malta isn’t just a sunny escape. For many, it’s where their international career begins.

Candidatura rápida

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