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Translation Platform Specialist

Capgemini Sogeti -
Vila Nova de Gaia

Candidate-se agora

Detalhes da oferta

Há 13 dias

Descrição completa da oferta

Capgemini Engineering

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where can you make a difference. Where no two days are the same.

Your Role

Own and support translation platforms (e.g. Trados, GroupShare, Machine Translation), ensuring stable operations, efficient user support, and seamless integration into documentation workflows. The role is responsible for first-line support, user enablement, and vendor coordination.

Key Responsibilities:

Provide first-line support for RWS tools and manage incident triage (P1–P4)
Administer platform: user access, configuration, updates, and system health
Coordinate escalations with RWS and track SLA performance
Support integration with PIM, CMS, and documentation systems
Train users and create internal guidelines for tool usage
Ensure data handling and system usage comply with internal policies
Drive continuous improvement of translation workflows and cost efficiency

Your Profile

Senior-level specialist combining technical platform ownership, support expertise, and localization/translation knowledge, capable of bridging IT, documentation teams, and external vendors
Experience with translation management systems (RWS tools preferred: Trados, GroupShare, ContentFlow)
Strong background in application support / system administration
Understanding of localization workflows (TM, terminology, MT + post‑editing)
Ability to troubleshoot incidents, analyze root causes, and work with ticketing systems
Understanding and ability to troubleshoot virtual desktop setup and applications installed
Familiarity with structured content (XML/DITA) and documentation environments (preferred)
Basic knowledge of APIs and system integrations and SFTP
Strong stakeholder and vendor management skills

What you'll love about working here

Join a multicultural and inclusive team environment.
Enjoy a supportive atmosphere promoting work-life balance.
Engage in exciting national and international projects.
Hybrid work.
Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
Training and certifications programs.
Health and life insurance.
Referral program with bonuses for talent recommendations.
Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

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