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WTS Portugal —Lisboa
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Customer Delight for Social Media - Polish speaker

WTS Portugal
Lisboa

Candidatura rápida

Detalhes da oferta

Período Integral
Há 5 dias

Descrição completa da oferta

You are Polish speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Polish speaking to Lisbon in Portugal

Your working day :

Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience;
Identify trends and solve problems facing multiple SMB clients;
Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
Provide vital product insights and feedback from customers to engineering.

What you need to know to have a chance of getting this job :

Fluent in Polish (C2) & good English
Great communication
Aptitude for problem-solving
Excellent communication skills: verbal, written, listening skills
High school diploma or equivalent (mandatory)

You will benefit :

✅ 12-month renewable contract
✅ Work in Lisbon office
✅ Initial training during 3 weeks
✅ Work schedule : Monday to Sunday between 7am to 10pm // 8h per day with 2 days off per week // Rotating shift & Days off
✅ Private Heathcare & Dentalcare from contract signature
✅ Stable work and career progression;
✅ Great activities

And for candidates abroad ..

Airport Pick-up
Flight refund after 9 month in the company
Accommodation in a room in a flat shared with others employees

Starting date : July 27th, 2026

Job Type: Full-time

Ability to commute/relocate:

Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 1 year (Preferred)

Language:

English fluent B2 (Required)
Polish fluent C2 (Required)

License/Certification:

Work Permit in Portugal (Required)

Work Location: In person

Candidatura rápida

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Customer Delight for Social Media - Polish speaker

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Customer Delight for Social Media - Russian speaker

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