Salários de Technical Support Specialist em Distrito do Porto

Point of contact for Channel Partner and Distributor support to all non-technical related inquiries. Maintain detailed notes and documentation for each support…

In collaboration with the Support Experts and Specialists colleagues, provide support and technical solutions to technology and software users:

Coordinate and support local implementations, rollouts, changes and new openings by aligning stakeholders, vendors and technical teams to deliver practical and…

Há 9 dias

Ability to diagnose and resolve technical issues under time constraints. Familiarity with ticketing systems and IT support tools, such as ServiceNow or JIRA.

Develop and implement processes to streamline customer support and partner success. Collaborate with internal teams to troubleshoot and escalate technical or…

The role is the main point of contact for customers regarding complaints and support requests, ensuring each case is rigorously tracked through to resolution,…