About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Lisbon’s most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant.
We are looking for a Passionate Leader to join our Team as Assistant Housekeeping Manager !
Assist in the daily supervision of the Housekeeping and Laundry teams, ensuring guest rooms, public areas, and back ‑ of ‑ house spaces consistently meet Four Seasons cleanliness and presentation standards
Support the Housekeeping Manager with team scheduling, recruitment, onboarding, training, performance evaluations, and disciplinary actions when required
Conduct regular inspections of guest rooms, corridors, and public areas to ensure quality, consistency, and brand standards are upheld
Conduct daily briefing meetings to communicate key operational information, including arrivals, owner requirements, special requests, and operational challenges
Address guest inquiries, requests, and complaints promptly and professionally, resolving issues with the highest level of hospitality
Coordinate closely with Front Office, Engineering, Valet, and off ‑ site Laundry to ensure seamless daily operations
Maintain strong working relationships with outsourced cleaning partners, ensuring service levels, cleanliness standards, and contractual expectations are met
Uphold all health, safety, and hygiene policies, ensuring compliance with best practices and safe use of equipment and chemicals
Oversee stock control and inventory management, including linens, cleaning supplies, and equipment; ensure accurate ordering and explore new products, suppliers, and industry trends
Demonstrate visible leadership and professionalism when interacting with guests, employees, suppliers, and partners .
Excellent communication and organizational skills, with a positive, approachable, and professional attitude
Flexibility to work varied shifts, including mornings, evenings, weekends, and holidays
We are looking for people who share the Golden Rule: people who by nature, believe in treating others as we would have them treat us. This is the opportunity to be part of a cohesive team with opportunities to build a successful career. Bring your enthusiasm and send us your application!
Learn more about our property and what it is like to work at Four Seasons by visiting:
https://www.fourseasons.com/lisbon/
https://www.instagram.com/fslisbon/
https://www.facebook.com/FourSeasonsHotelLisbon/
https://twitter.com/FSLisbon
