BRAZILIAN NATIONALS ONLY
We are looking for an experienced Luxury Villa General Manager to lead the complete pre-opening and ongoing operation of an ultra-luxury private villa in Jericoacoara, Brazil.
This is not a traditional hotel General Manager position.
We are looking for a highly operational leader who has successfully opened luxury hospitality properties from scratch, built high-performing teams, implemented operational systems, created SOPs, and delivered exceptional guest experiences.
You will be responsible for transforming an architectural project into a fully operational luxury hospitality experience.
Key ResponsibilitiesPre-Opening
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Lead the entire pre-opening process from planning to launch.
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Develop and implement operational strategies.
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Create SOPs, operational manuals, policies and service standards.
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Build departmental workflows and operational procedures.
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Coordinate suppliers, contractors and operational partners.
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Implement PMS and operational systems.
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Define staffing plans and organizational structure.
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Develop budgets and operational forecasts.
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Prepare the property for a flawless opening.
Leadership & People Management
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Recruit, interview and hire all operational staff.
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Build and develop a high-performing team.
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Lead onboarding and training programs.
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Conduct performance evaluations.
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Coach and mentor department heads.
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Manage disciplinary actions when necessary.
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Make hiring and termination decisions.
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Foster a culture of accountability and excellence.
Requirements
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Minimum 5 years as General Manager, Operations Manager or Director of Operations in luxury hospitality.
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Proven experience leading at least one complete pre-opening of a luxury hotel, resort or private villa.
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Experience creating SOPs from scratch.
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Experience building operational departments.
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Experience recruiting, hiring, onboarding, developing and terminating employees.
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Strong leadership across multiple departments.
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Budget management experience.
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Vendor and contractor management experience.
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Fluent English (spoken and written).
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Willingness to relocate to Jericoacoara.
Preferred
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Forbes Five-Star or Leading Hotels experience.
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Luxury boutique hotels.
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Luxury villas.
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Ultra-luxury resorts.
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International hospitality experience.
Benefits
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Competitive compensation (USD/EUR), based on experience.
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Performance-based annual bonus.
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Contractor agreement (PJ).
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28 days of paid annual leave.
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Relocation support to Jericoacoara.
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Temporary accommodation assistance during relocation.
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Opportunity to lead the pre-opening of an exclusive ultra-luxury private villa.
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High level of autonomy and decision-making authority.
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International work environment.
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Career growth within a fast-growing luxury hospitality and real estate company.
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Work alongside multidisciplinary teams in architecture, design and development.
