In 1966, in Marseille, Pierre Bellon laid the foundations of what would become Sodexo, guided by a simple yet powerful idea: improving everyday life through services that truly matter.
Today, Sodexo is a global leader in Food and Services, supporting people at every moment of life, at work, in schools, hospitals and communities. With 426,000 colleagues across 43 countries, we serve 80 million consumers every day, generating €24.1 billion in revenues. Our growth goes hand in hand with social and environmental responsibility, driven by our purpose: to create a better everyday for everyone and build a better life for all.
About Sodexo Business Services (SBS)
Portugal is no exception! Seven years ago, we established Sodexo Business Services (SBS), our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.
Join Us!
We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.
Opportunity: O2C Specialist (Collections) - Dutch Speaker
What will you do?
- Interacting with customer Account Payable to chase invoice approvals and payments.
- Follow up the dunning process and the established collections workflow.
- Sent reminders, dunning letters, statement of accounts, register letters, among others.
- Call customers or operations when needed.
- Provide collections status for customer line items.
- Disputes management (invoice quality issue).
- Challenges any failure in the process preventing fast turn-around of invoices, i.e. disputes.
- Support escalation for delinquent customers, higher overdue amounts, and/or aging.
- Get remittance or payment information for allocation purposes.
- Manage key/critical customer relationships.
- Includes establishing teamwork and handover points between customers, local finance teams, operations, internal teams.
- Proactively reconcile invoices by working with both the local finance team or operations and the customer representatives to ensure payments by the due date.
- Liaise contra accounts (customer and supplier account reconciliation).
- Provide status and trade debtor reporting for operations, local finance team, and senior management.
- Ensure support that all team objectives are met (overdue levels and/or cash targets).
- Support with litigation, administration, and bankruptcy process.
- Lead credit committees/debt calls with operations and/or senior management.
- Provide additional analysis as required.
- Doubtful account analysis supports with communication of any eventually required write-off or bad-debt provisions.
- Manage all the necessary validations for customer refunds when needed
- Liaise credit, financial and commercial risk reports from compliance companies like Dun&Bradstreet
- Validate risk alerts, payment terms and customer master data with creation purpose
What you'll need to succeed?:
- Degree and/or Solid accounting / financial background is a requirement
- Fluent on verbal and written English
- Advanced IT skills including MS Office main tools (Word/Excel/PPT)
- Advanced systems knowledge (SAP/IVANTI, etc)
- Ability to work under pressure
- Assertive, influencing others but also a team player
- Relationship builder, pro-active, responsive, and action-oriented
What we have to offer you?
- Hybrid working model;
- Flexible working hours;
- Health & Life Insurance;
- Attractive Meal allowance paid in Meal Card;
- Additional Days off: extra vacation day, employee’s birthday, volunteering day;
- More than 6000 free online courses;
- Opportunity to grow professionally inside the Company;
- Possibility to participate in multicultural projects;
- Several internal activities aiming to promote our team´s wellbeing.
We are waiting for you!
Send your CV to our email [email protected] with the title of the role on the subject.
Tipo de oferta: Integral/Full-time
Benefícios:
- Acesso à internet
- Cartão/Ticket refeição
- Horário flexível
- Seguro de vida
- Seguro saúde
- Trabalho remoto
Localização do trabalho: Trabalho remoto híbrido em Matosinhos
