Architecture & Solution Design
Define end-to-end solutions in Salesforce OMS, translating business requirements into scalable architectures and covering the full order lifecycle (capture, orchestration, fulfillment, and returns).
Salesforce OMS Implementation
Configure and implement OMS functionalities (order orchestration, fulfillment, inventory management), prioritizing standard features and using custom development (Apex, Flows) when needed.
Integration & System Design
Design integrations with external systems (ERP, WMS, payment gateways, logistics), including APIs, middleware (e.g., MuleSoft), and event-driven architectures.
Technical Leadership
Provide technical guidance across implementations, conduct design and code reviews, and mentor teams to ensure best practices and standards.
Performance & Scalability
Build robust solutions capable of handling high order volumes, ensuring system efficiency, reliability, and optimized performance.
Collaboration, Governance & Best Practices
Work with stakeholders, facilitate workshops, define standards and documentation, and ensure compliance with security, governance, and Salesforce platform limits.