Description
In this role, you will be responsible for the day-to-day operations, maintenance, and stability of the Active Directory environment, ensuring reliability and compliance with governance defined by L3 architects. You will handle operational execution across Tier 0 infrastructure, resolve incidents, and ensure seamless identity services across the organization.
Requirements
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Strong experience in Active Directory Administration
- Solid understanding of user, group, and computer object lifecycle management
- Hands-on experience with ADUC, ADAC, DNS tools, GPMC, and PowerShell
- Good understanding of authentication protocols (Kerberos, LDAP, NTLM)
- Experience with Domain Controller operations (monitoring, updates, logs, replication checks)
- Experience with GPO operations (creation, modification, troubleshooting)
- Understanding of hybrid identity environments (Entra ID Connect)
- Strong operational discipline and ability to follow procedures precisely
- Clear communication skills and ability to work under pressure
Responsibilities
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Execute daily Active Directory operations, including object lifecycle management (users, groups, computers)
- Maintain group memberships and enforce naming conventions and structure
- Perform standard changes via ITSM tools and apply L3-validated policies and procedures
- Manage GPO operations (create, modify, link, validate, troubleshoot)
- Operate Tier 0 servers (Domain Controllers, PKI, DNS, AD Connect) following L3 guidelines
- Monitor server health, perform updates, manage backups and restore operations
- Resolve incidents related to authentication, replication (basic), DNS, GPOs, and AD Connect synchronization
- Perform root cause analysis and escalate complex issues to L3 when required
- Ensure compliance with governance, security policies, and Tier 0 access rules
- Maintain runbooks, documentation, and incident tracking
- Collaborate with L3 architects, cybersecurity, infrastructure, network, IAM, and workplace teams
Nice to have
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Experience in large enterprise Active Directory environments
- Exposure to identity governance tools (e.g., Okta, Entra ID, Usercube)
- Familiarity with ITIL processes and change management frameworks
- Continuous improvement mindset and experience contributing to operational optimization
Excited? So are we! Send us your CV and let’s start this journey together.