Company Description
Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.
If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!
Job Description
Objective:
Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions.
Key Responsibilities:
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Ensure monitoring, integrity, and availability of systems supporting operations;
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Ensure compliance with ITIL best practices for incident and problem management;
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Implement, manage, and maintain provisioning, configuration, and automation processes;
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Analyze application issues;
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Deliver corrective and evolutionary developments;
Technologies:
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PL/SQL
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Salesforce Marketing Cloud (mandatory)
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Salesforce Data 360 (Data Cloud) (mandatory)
Your profile:
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Proven minimum experience of 2–3 years in 1st and 2nd line application support roles, customer-oriented, within Salesforce Marketing Cloud;
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Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred;
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Knowledge of Salesforce Data 360 (Data Cloud);
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Certified Data 360 (Data Cloud) Consultant certification is preferred.
