Are you fluent in Italian and English? Looking for an international career opportunity in sunny Lisbon? Join a dynamic team at the heart of digital safety!
ELITYORA is currently recruiting on behalf of our partner, a global leader in customer experience management, for Social Media Video Content Moderators. You will work for a prestigious client, a major player in the social media industry, and help shape the online interactions of hundreds of millions of users daily.
This is an on-site position based in Lisbon, Portugal.
Your Daily Mission:
As an Operations Customer Expert - Content Moderator, you play a crucial role in ensuring a safe and compliant online environment:
- Content Evaluation: Analyze videos, images, text, and audio in Italian and English to ensure they comply with community standards.
- Proactive Moderation: Identify, filter, and remove content that violates platform guidelines.
- Interaction Management: Moderate comments, posts, and appeals to maintain a respectful space.
- Compliance and Reporting: Uphold legal guidelines and document moderation actions to identify trends and recurring issues.
- Collaboration: Communicate effectively with internal departments (Policy, Compliance, Legal, etc.) to resolve complex cases.
⚠ Disclaimer: Please note that these tasks involve exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. A high degree of professionalism and focus is required.
What You Need to Succeed:
- Languages: Proficiency in Italian (or C2) AND an excellent level of communication in English(your level will be tested).
- Attention to Detail: Strong ability to focus and perform repetitive tasks efficiently and accurately.
- Analytical Skills: Critical thinking ability to apply platform guidelines precisely.
- Adaptability: Ability to stay updated with frequent policy and guideline changes.
- Professionalism: Ability to work effectively in a structured and self-paced environment, handling sensitive content professionally.
- Experience: Previous experience in moderation or social media is a plus.
Your Working Conditions:
- Work Mode: On-site in Lisbon
- Training Date: Comprehensive, paid intensive training (approx. 3 weeks, in English) starting on September 21st, 2026.
- Working Hours: 40 hours per week, on a 24/7 rotational shift pattern (including nights, weekends, and holidays).
- Salary Structure: Competitive base salary + Christmas allowance + Holiday allowance (allowances split and paid out in monthly installments) + Meal allowance (per working day)
- ➕ Additional Benefits:
- Private Health Insurance from day one of employment.
- Accommodation Option: Access to a fully furnished room in a company-rented apartment for qualified candidates, available for at least the first 14 months.
- Career Growth: Real impact and career advancement opportunities within a dynamic, fast-paced environment.
Ready to Apply?
If you match this profile and are excited about a career with world-class social media brands in sunny Lisbon, apply through Indeed today!
Job Type: Full-time
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- This position is located in Lisbon, Portugal
Education:
- High school or equivalent (Preferred)
Language:
- Italian C2 & English B2 (Required)
License/Certification:
- work permit in Portugal (Required)
Work Location: In person
