Join a leading Outsourcing/BPO consultancy looking to onboard a German-speaking Customer Service Representative to support their dynamic travel & tourism client. This is a fantastic opportunity to grow your career remotely from Lisbon!
Location: Lisbon, Portugal
Work Model: Remote
Employment Type: Fixed term (6 months)
Industry: Travel & Tourism / BPO
Languages: German (C2) & English (B2+)
Compensation: Base salary + performance incentives
Your Responsibilities
Handle inquiries across phone, email, chat, and social media
Maintain accurate case updates in internal systems
Build positive relationships through prompt and courteous support
️ Assist with issue resolution to boost customer satisfaction
Collaborate with team members and leadership to meet goals
Share feedback to improve processes and service quality
What You Need to Succeed
️ Native or fluent German speaker (C2) and fluent in English (B2+)
Previous customer service experience is a plus
Strong communication skills on multiple platforms
Basic troubleshooting and tech-savvy mindset
Quick learner, organized, and detail-oriented
Team player who adapts well in fast-paced environments
What We Offer
️ Work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Career development opportunities in the BPO industry
Collaborative and supportive team environment
Access to exclusive travel perks and discounts
…and much more!
Ready to grow your career in a vibrant, remote role?
Apply today!
#GermanJobs #CustomerService #RemoteWork #LisbonJobs #TravelIndustry #BPO #CustomerSupport #GermanSpeaking #CareerGrowth
