Company Description
We Dream. We Do. We Deliver.
At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu’s legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.
We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.
Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees’ network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.
Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.
Job Description
Responsibilities
- Design for email, web, and app from concept to production-ready hand-off, working within design system to ensure a high-quality, cohesive, on-brand interface across every surface.
- Work within, extend, and help maintain design system, style guides, and UI pattern libraries to ensure consistency across email, web, and app.
- Work closely with AEM authors and developers, selecting the right Universal Editor components and variants and providing precise specifications, crop ratios, responsive breakpoints, and assets so designs can be built without further design input.
- Help on user research and usability testing to gather feedback and iterate on designs, improving the user experience based on insights.
- Apply strong conceptual thinking to develop innovative design concepts and strategies that align with the product vision and user needs and be able to communicate and showcase the vision of your conceptual work.
- Stay up-to-date with the latest design trends, tools, and technologies (including AI), and proactively incorporate best practices into your work (ie: shadecn)
- Participate in design reviews, presenting your work to stakeholders and incorporating feedback to refine and improve designs.
- Choose the correct components, variants, and image crops for each surface and breakpoint; deliver annotations that explain decisions, not just describe them, so AEM authors can build self-explanatory designs after handoff.
- Uphold client’s brand voice and typographic discipline.
Qualifications
- Bachelor’s degree in Graphic Design, Interaction Design, or a related field.
- 5+ years of experience in UI design, preferably in a senior role, and experience with complex Design Systems.
- Strong portfolio showcasing your design expertise across web, mobile, and email/campaign work, ideally for premium or consumer brands.
- Proficiency in design tools such as Figma and the Adobe Creative Suite; experience with Adobe Experience Manager or similar component-based authoring environments is a strong asset.
- Solid understanding of UX principles and how they relate to UI design.
- Experience with responsive and adaptive design across breakpoints, with exacting attention to component specs, crop ratios, and character limits.
- Experience designing within an established design system and component library — adapting and extending one intelligently rather than inventing your own.
- Strong communication and collaboration skills, with the ability to articulate design decisions and work effectively with cross-functional teams.
- Knowledge of interface animation, digital branding and illustration.
Key Attributes
- Experience – or the desire to learn - motion design for UI and the ability to bring interfaces to life through animation and interactive elements – using motion tools like RIVE or AfterEffects- is a valuable asset.
- Experience working in an agile project environment.
- A sharp editorial and copy sensibility — able to craft and right-size headlines, CTAs, and microcopy for each surface within a defined brand voice — is a valuable asset.
- Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities.
Enjoy 2 additional volunteering days to support your passion project
Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assisstance program to support your well-being
Health insurance (also possible for family members)
Cutting Edge Technology & Latest IT tools
Software-house environment
- Agile and Flexible working hours
Hybrid working: we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office
Focus on career development
Full access to Dentsu Academy, our global online learning platform
Beers, foosball, and ping-pong! #workhardplayhard
Free breakfast every second Wednesday of the month
- At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.
