Business Analyst

ebanklT
Porto

Candidate-se agora

Detalhes da oferta

Há 1 dia

Descrição completa da oferta

Who we are

ebankIT is a fintech company that empowers banks and credit unions to deliver humanized, personalized, and accessible digital banking experiences across mobile, web, voice, and future digital channels. Created in 2014, ebankIT never stopped growing and we are always hiring new talented and ambitious minds to help us reshape the digital banking word from the ground up. Join a team where experience meets innovation, creativity meets technology, and memorable conversations are a daily routine.

About the role

We are growing our Professional Services team and would love you to join us.

As a Business Analyst, you will have to work with external stakeholders to understand and investigate feedback on the service/function/product provided.

In this role, to understand the client’s needs, you will have to communicate with internal colleagues. We will make sure you will learn new things and have fun while doing it. It will be a very dynamic and interactive role.

What you’ll be doing

You rock at:

Communicating with several stakeholders
Talking to and presenting to a range of audiences, sometimes acting as a translator between parties
Working as a Business Analyst with varied project delivery in IT
Identifying and delivering simple solutions to complex problems at pace
Commitment to deadlines and high-quality standards
Understanding information technology

You are good at:

High levels of integrity, autonomy, and self-motivation
Attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere
Open-minded and excited to learn new things
Being responsible and dynamic
Using agile methodologies

You have:

Academic degree or equivalent IT practical experience
3+ years of experience in the field
A strong interest in business and business development
Passion for making things happen
Previous experience working with Agile methodologies
Financial sector/banking knowledge

Your functions:

Gather, analyze, and document business and functional requirements
Act as a bridge between clients, stakeholders, and internal teams to ensure alignment and successful delivery
Manage end-to-end user access requests for e-banking services, coordinating with Front Office, clients/users, Enablement, and Distribution teams
Analyze stakeholder feedback and identify opportunities to improve processes, services, and digital banking solutions
Support backlog refinement and prioritization, ensuring focus on business value
Build strong client relationships and promote continuous improvement initiatives

What you’ll have

At ebankIT, we encourage our employees to be bold, make decisions, and work in a collaborative way in a friendly and positive environment.

You can count on:

Solid principles based on a fair system;
Dynamic and open-minded people;
A continuous concern with employee’s personal development;
A hybrid working model
Flexible schedule that allows you to keep your personal commitments;
A cozy and modern office;
Innovative and dynamic projects;
The opportunity to work with the latest technologies;
Competitive rewards, always compatible with your career path;
Happy Hours, Team Buildings, and Social events;
Social-Responsibility Initiatives supporting different causes through the year;
Well-being plan, including partnerships with gymnasiums and healthy food companies, sports events, healthy snacks, and thematic workshops.

Office location

Porto, Portugal

Team

Professional Services

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