At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.
This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.
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Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
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Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
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Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
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Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
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Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
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Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
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Coach and mentor team members, driving the adoption of new observability solutions across the organization;
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Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
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Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.
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Health insurance;
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Life Insurance and Pension Plan Programs;
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Free medical services at the office (Physician, Nutritionist, Psychologist);
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Wellness programs;
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Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
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Employee Share Purchase Plan;
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Personalized training paths and access to Udemy and Pluralsight Platforms;
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Flex-ability program (financial and flexible support for people with disabilities);
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Special banking conditions;
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Hybrid working model.
Qualifications
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University degree in Computer Science, Engineering or comparable technical field;
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5-10 years of hands-on experience in IT environments with focus on observability and production support;
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Proven track record in Agile delivery models and incident/release management;
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Solid experience in cross-team coordination, stakeholder communication, and effort estimation;
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OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics); Mainframe knowledge is a plus.
Technical Skills
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Strong hands-on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
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Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
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Hands-on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
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Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
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Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
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Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
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Tools: Jira, Confluence, ServiceNow, MS Office.
Profile & Other Requirements
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Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
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Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;
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Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude;
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Experience in regulated environments (e.g., Financial Services) is a strong plus;
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Willingness and availability for on-call support and scheduled overtime activities when required;
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Lisbon/Portugal-based — hybrid working model (CET alignment required).
Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.
