IT ADMINISTRATOR - FILE TRANSFER (HYBRID)

iTRTech Group
1050 Lisboa

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Detalhes da oferta

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Descrição completa da oferta

IT ADMINISTRATOR - FILE TRANSFER (HYBRID LISBON OR PORTO)

Portuguese company hires for hybrid position

Location: Lisbon or Porto, Portugal

️ Only candidates already based in Portugal will be considered

Work Model: Hybrid

️ Language Requirements: Professional English is mandatory

Seniority: Senior (5+ years)

Sector: Banking

Rate Between €3000 - 3300 RV

️ Instructions: Please send your CV in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success

About the Opportunity

We are looking for an experienced IT Administrator specializing in File Transfer and Data Exchange to join an international technology environment supporting business-critical operations.

You will manage secure file-transfer configurations and data-exchange flows between internal teams and external entities, including clients, markets, and technology partners. Your work will directly contribute to the security, stability, accuracy, and availability of sensitive data exchanges.

This opportunity is ideal for a systems administrator who combines strong Axway expertise with a meticulous approach to configuration, troubleshooting, documentation, and stakeholder coordination.

What You Will Work On

The file-transfer environment supports:

Scheduled file-transfer flows;
Real-time data exchanges;
Batch processes;
Internal and external connectivity;
Sensitive and business-critical data;
Multiple clients, markets, and external entities;
Linux and Windows Server environments;
Secure transfer protocols and network infrastructure.

Key Responsibilities

File Transfer and Connectivity Projects

Gather and analyze technical requirements for new file-transfer configurations;
Design and configure secure data-exchange flows;
Participate in technical and functional change-request processes;
Assess the impact of connectivity changes;
Implement and coordinate rigorous configuration testing;
Ensure accurate, secure, and error-free delivery of new transfer flows;
Support the launch and post-implementation monitoring of connectivity initiatives;
Maintain a high level of precision when configuring sensitive data exchanges;
Reduce the risk of data leakage, corruption, duplication, or loss;
Identify gaps in existing exchange processes;
Recommend improvements related to security, reliability, and efficiency;
Create and maintain detailed documentation for transfer maps, configurations, dependencies, and operational procedures;
Prioritize multiple connectivity projects and take ownership of assigned activities;
Coordinate with internal stakeholders and external systems administrators;
Provide accurate and timely project and incident status updates.

Application and Production Support

Provide Level 3 support for file-transfer and data-exchange incidents;
Analyze transfer failures and connectivity issues;
Implement immediate workarounds to minimize business impact;
Investigate and resolve recurring or complex technical problems;
Manage and maintain Axway CFT and Axway SecureTransport;
Ensure high availability and operational stability of file-transfer services;
Monitor scheduled flows, real-time exchanges, and batch transfers;
Document known issues and troubleshooting procedures for first-line support teams;
Manage services running on Linux and Windows Server;
Perform service start, stop, deployment, debugging, and operational maintenance activities;
Troubleshoot connectivity, protocol, certificate, authentication, and handshake issues;
Communicate directly in English with external systems administrators and global stakeholders.

Essential Requirements

Technical degree in Computer Science, Information Technology, Systems Administration, or a related field;
Proven professional experience with Axway CFT and/or Axway SecureTransport;
Experience administering file-transfer or managed file-transfer environments;
Hands-on experience with Linux or Windows Server;
Ability to start, stop, deploy, maintain, and debug server-based services;
Technical knowledge of secure transfer protocols:
SFTP;
FTPS;
HTTPS;
Good understanding of networking fundamentals:
TCP/IP;
Firewalls;
Load balancers;
Ports and connectivity;
Authentication and handshake processes;
Experience troubleshooting failed transfers and connectivity issues;
Experience providing advanced application or production support;
Ability to analyze complex technical scenarios from a systems-administration perspective;
Strong documentation and organizational skills;
Exceptional attention to detail when handling sensitive data;
Ability to manage multiple connections, external entities, and priorities simultaneously;
Professional written and spoken English;
Availability to work in Lisbon or Porto under the project’s required working arrangement.

Preferred Qualifications

Experience with Managed File Transfer platforms;
Experience supporting business-critical or high-availability environments;
Knowledge of certificates, SSH keys, encryption, and secure authentication;
Familiarity with proxy servers, DNS, routing, or network troubleshooting;
Experience with monitoring, alerting, and log-analysis tools;
Knowledge of batch scheduling or workload automation;
Experience with incident, problem, and change management;
Familiarity with ITIL practices;
Experience documenting runbooks, support procedures, and transfer maps;
Experience coordinating technical activities with external clients or global systems administrators;
Scripting knowledge for operational automation;
Experience in regulated industries or environments that process sensitive data.

The Ideal Candidate

The ideal candidate is a highly reliable systems administrator who understands that file-transfer configuration requires precision, security awareness, and disciplined operational practices.

You are likely to succeed in this role if you:

Have hands-on experience with Axway CFT or Axway SecureTransport;
Understand how secure file-transfer flows operate from end to end;
Can investigate issues across applications, operating systems, protocols, and networks;
Are comfortable providing Level 3 support for critical services;
Can implement short-term workarounds while investigating permanent solutions;
Pay close attention to configuration details and data-security risks;
Maintain complete and accurate technical documentation;
Can manage several external connections and priorities simultaneously;
Take ownership of projects and incidents;
Communicate clearly with internal teams and external administrators;
Can explain complex technical issues in professional English;
Continuously look for opportunities to improve security, stability, and operational efficiency.

Candidate Screening Questions

Please include answers to the following questions with your application:

How many years of professional experience do you have in systems administration, application support, or file-transfer operations?
What is your experience with Managed File Transfer environments?
Have you worked with Axway CFT? If so, for how long and in which context?
Have you worked with Axway SecureTransport? If so, for how long and in which context?
Which file-transfer protocols have you configured or supported?
What is your experience with SFTP, FTPS, and HTTPS?
Have you designed or configured file-transfer flows between internal and external systems?
Can you describe a complex file-transfer or connectivity incident that you resolved?
What is your experience providing Level 3 production or application support?
Have you implemented workarounds to minimize the impact of failed transfers?
What is your experience with Linux and Windows Server?
Are you comfortable starting, stopping, deploying, and debugging server services?
What is your knowledge of TCP/IP, firewalls, load balancers, ports, and network connectivity?
Have you troubleshot authentication, certificate, SSH key, or handshake issues?
What monitoring, alerting, or log-analysis tools have you used?
Have you documented transfer maps, configurations, runbooks, or support procedures?
What is your experience with incident, problem, and change management?
Have you coordinated technical activities directly with external systems administrators?
What is your level of written and spoken English?
Are you currently based in Lisbon or Porto, or available to work in one of these locations?
Are you available to follow the working arrangement defined for the project?

CV Keywords

IT Administrator, Systems Administrator, File Transfer Administrator, File Transfer, Data Exchange, Managed File Transfer, MFT, Axway, Axway CFT, Axway SecureTransport, Secure File Transfer, SFTP, FTPS, HTTPS, FTP, Linux, Windows Server, Systems Administration, Application Support, Production Support, Level 3 Support, L3 Support, Incident Management, Problem Management, Change Management, ITIL, High Availability, Business-Critical Systems, Scheduled Transfers, Real-Time Data Exchange, Batch Processing, Connectivity, TCP/IP, Firewalls, Load Balancers, Network Troubleshooting, Ports, DNS, Routing, Authentication, Handshake Troubleshooting, Certificates, SSL/TLS, SSH Keys, Encryption, Sensitive Data, Data Security, Data Loss Prevention, Transfer Monitoring, Log Analysis, Monitoring, Alerting, Root-Cause Analysis, Technical Documentation, Transfer Maps, Runbooks, Service Management, Service Deployment, Service Debugging, Operational Support, External Stakeholder Management, English, Lisbon, Porto

#CI - PROC26464

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