Site address:PT - Amadora - Estrada Casal Canas - Horizonte Building - 71010101
Languages: English & Portuguese
Support Window: Monday to Friday
Rate: 2000 Euro per month
Roles and Responsibilities for Onsite support Engineer
· Strong written, verbal, and interpersonal communication skills, with fluency in English.
· To pick up incidents, investigate the root cause and follow their life cycle through to resolution.
· Installation, configuration, diagnosis and resolution of technical issues related to Microsoft client operating systems, Email (Outlook), File & Print service, MS office, and various business applications etc.
· Basic Knowledge of Hardware parts replacement on Laptops.
· Ensures client specific SLA are met and incident and request tickets are updated accordingly within the ticketing system
· Own imaging (OSD & Autopilot) & deployment of laptops for new starters & replacements.
· Basic knowledge of Access Points, Switches, Hubs & Routers.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: 2,000.00€ per month
Work Location: In person
