About the Role
Unilabs is transforming its technology operating model by centralising core services while maintaining local expertise. As Head of Network & Communications, you will define and lead the global network strategy, ensuring secure, scalable and resilient connectivity across all markets to support business operations and digital transformation.
This is a global leadership role responsible for the strategy, architecture, implementation and continuous improvement of Unilabs' network and communications infrastructure, while managing external partners and vendors.
Travel: European travel required.
Key ResponsibilitiesStrategy & Leadership
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Define and execute the global network and communications strategy aligned with Unilabs' technology roadmap.
- Lead network modernisation initiatives, including cloud networking, SD-WAN and automation.
- Collaborate with global technology teams to deliver a modern, scalable network platform.
- Lead and mentor a global team while managing third-party providers.
Network Architecture & Security
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Design and manage secure, resilient and scalable network infrastructure (LAN, WAN, Wi-Fi, VPN, SD-WAN, 4G/5G).
- Drive Zero Trust security principles and collaborate closely with Cyber Security teams.
- Oversee global network architecture across data centres and cloud environments.
Operations & Service Management
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Ensure high availability, performance and reliability of global network services.
- Define and monitor SLAs, KPIs and operational metrics.
- Lead major incident management and continuous service improvement initiatives.
Vendor & Contract Management
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Manage relationships with telecommunications providers, MSPs and technology vendors.
- Negotiate contracts and ensure cost-effective, high-performing network services.
Governance & Business Continuity
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Define global standards, policies and governance for network services.
Ensure compliance, resilience, disaster recovery and business continuity across all locations.
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Requirements
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Minimum 10 years' experience in Network Architecture & Communications.
- At least 5 years in a leadership role.
- Strong experience with: Cloud networking (AWS, Azure, GCP); SD-WAN; Network automation; Zero Trust networking; Network security and cybersecurity.
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Experience managing global vendors and outsourced services.
- Knowledge of AI-driven networking, predictive analytics and observability is advantageous.
- Relevant certifications (CCNP, CISSP or similar) are highly desirable.
- Excellent stakeholder management, communication and leadership skills.
- Fluent in English.
- Comfortable working in an international, fast-paced environment.
