We're Hiring! Freight Forwarder at GBA Logistics
Location: Porto | Full-time (Monday - Friday 40 hours)
Are you passionate about delivering excellence every step of the way, if so, we want you.
The Role
The Freight Forwarder will operate within the fast-paced Automotive Logistics team, supporting multiple Automotive OEMs and Tier 1 suppliers with time-critical ad-hoc shipments. The primary responsibility is to quote all shipment requests to and from Morocco, Portugal, Spain, and France with speed, accuracy, and service excellence.
The role holder will leverage our established partner network while developing new supplier relationships through strong local market knowledge. They will ensure outstanding customer satisfaction, deliver commercially competitive solutions, and uphold GBA Logistics' standards of operational and service excellence. Additionally, they will manage daily client requests, support KPI reporting, ensure adherence to customer SLAs and customs requirements, and contribute to strong quote-to-booking conversion rates and required profit levels.
Key Responsibilities for a Freight Forwarder
Manage and quote all time-critical shipment requests to/from Morocco, Portugal, Spain, and France with speed and accuracy.
Support Automotive OEMs and Tier 1 suppliers by delivering high-quality service and meeting strict customer SLAs.
Build and maintain strong supplier relationships, negotiating competitive rates using local market knowledge.
Provide clear handovers, accurate reporting, and support KPI requirements, ensuring compliance with customs where needed.
Achieve strong quote-to-booking conversion rates and deliver monthly profit targets.
About You We're looking for someone who brings:
Strong English communication skills, excellent attention to detail, and ability to work under pressure in a fast-paced environment.
Experience in logistics, transport planning, or freight forwarding, including quoting and carrier/supplier interaction.
Commercially aware, confident negotiator with solid understanding of margin and pricing.
Competent in MS Office and quick to learn systems, with good knowledge of PT/ES/FR/MA geography.
Customer-focused, proactive, adaptable, and able to build strong internal and external relationships.
About Us
GBA Logistics is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction-every step of the way. We're committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.
We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.
Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [email protected]
Applications
Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.
