Requirement: Applicants must currently reside within Portugal to be considered.
Ready to launch an international career in one of Europe's most vibrant capitals? We are seeking driven, Ukrainian-fluent professionals to join our diverse operations team in Lisbon.
In this position, you will play a key role in safeguarding the user base of a leading global social media platform. Working alongside a supportive team, your main goal will be to maintain a secure, respectful, and positive environment for millions of everyday users.
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Base Salary: €1,237 gross per month (distributed over 12 monthly payments).
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Workweek: 40 hours per week (5 days).
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Schedule: Flexible rotating shifts operating between 07:00 and 00:00 (Midnight), Monday to Sunday.
As a Content Analyst, you will uphold platform integrity and enforce safety guidelines through the following duties:
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Media Review: Examine user-submitted content—such as profile details, text, images, and video media—to ensure full adherence to community guidelines.
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Risk Prevention: Detect, flag, and take down harmful, fraudulent, or abusive posts to protect the online community.
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Issue Resolution: Investigate and resolve flagged reports involving account safety, platform abuse, and policy infractions with high accuracy.
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Performance Standards: Maintain an objective, empathetic approach while consistently meeting targets for quality, efficiency, and throughput.
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Language Skills: Fluent in Ukrainian, alongside strong English proficiency (B2 minimum) for training materials and internal team communication.
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Work Authorization: Must possess a valid EU passport/citizenship, a Portuguese Residence Permit (Título de Residência), or official documentation confirming Refugee Status.
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Resilience: Comfortable evaluating potentially sensitive digital content and working flexible shift rotations in a fast-paced setting.
Background in content moderation, digital safety, or customer care is a bonus, but not required. We provide full professional training upon hire.
For individuals moving to Lisbon from other areas of Portugal, we offer comprehensive relocation support:
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Travel Coverage: Reimbursement for your initial journey to Lisbon.
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Housing: A private room in a contemporary corporate shared apartment, available starting your first day.
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Administrative Help: Direct assistance with updating your local address, tax ID (NIF), and social security details.
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Career Growth: We prioritize internal advancement, offering clear avenues toward positions in Quality Assurance, Coaching, or Management.
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Health & Wellbeing: Full private health coverage, dedicated mental wellness resources, and ongoing wellness programs.
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Modern Facilities: Perform your daily duties in an innovative, state-of-the-art office alongside colleagues representing more than 50 nationalities.
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Perks & Activities: Free Portuguese language classes, corporate sports clubs, surfing outings, and frequent team gatherings.
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Job Security: Stable, guaranteed monthly income backed by a partnership with a world-renowned social media platform.
