Oporto– City Center– Trindade | Starting date: June 2026
We're hiring!
We are recruiting Customer Service Advisors for one of the main players in the sports and retail/distribution sector, with the mission of delivering a high-quality customer experience.
Your responsibilities
- Manage incoming/outgoing customer calls
- Process customer requests in the backoffice
- Advise, support and reassure customers
- Handle objections and complaints
- Use various IT tools
- Commercial approach depending on projects
Required profile
- C1/C2 level French required (spoken & written)
- English or other languages (Spanish/Italian/Portuguese/German) would be an advantage.
- Good command of IT tools
- Excellent interpersonal skills, proactive
- Experience in customer relations appreciated
- Callcenter experience recommended
- Available for flexible hours (40 hours/week, Monday–Saturday between 7am / 7pm)
We offer
- Contract from day one
- Paid training
- Attractive salary + attendance bonuses
- Opportunities for advancement
- Modern and friendly environment
- On-site work in Porto
- Benefits & partnerships (banking, sports, health, fashion, etc.)
If sport is a priority for you and working in the sports industry is a goal, we have the opportunity you’ve been looking for.
Apply now and make a difference at Armatis!
#Recruitment #Ecommerce #Sports #CustomerService #French #CallCenter #Porto
Tipo de oferta: Integral/Full-time
Pagamento: 953,00€ - 1 200,00€ por mês
Benefícios:
- Descontos comerciais
- Horário flexível
Possibilidade de deslocação diária/mudança de residência:
- Distrito do Porto: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (Obrigatório)
Experiência:
- Call center: 1 ano (Preferencial)
Idioma:
Localização do trabalho: Presencial
