Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.
For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.
This is your future team
Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.
Functional Application Support
This is your mission
Are you passionate about financial markets, production support, and solving complex technical challenges? Then this position is for you.
As an Application Support Consultant, you will be responsible for ensuring the stability and efficiency of a critical application ecosystem used across the EMEA region, acting as a bridge between business users and IT teams.
Build side:
Analyze functional and technical issues to identify root causes and propose sustainable solutions
Collaborate closely with development and project teams to improve system functionality
Participate in UAT testing phases to validate fixes and new features
Identify bugs and contribute to their resolution with development teams
Propose improvements to reduce manual processes and enhance automation
Contribute to system enhancements based on user feedback and operational needs
Run side:
Manage incidents and ensure timely resolution of technical and functional issues
Maintain and improve application stability across the production environment
Act as a key point of contact between Business (Back Office) and IT teams
Update support documentation and create clear user guides
Monitor application workflows and ensure proper tracking of incidents
Ensure continuous communication with stakeholders regarding issue resolution
This is your background
You have at least 2–5 years of experience in demanding application support or financial IT environments. You enjoy troubleshooting, continuous improvement, and working in complex ecosystems. You are looking for an environment where your ideas matter and where technology goes hand in hand with collaboration.
This is your career path.
You bring solid experience in application support within financial environments and are eager to deepen your expertise in both functional and technical domains. You thrive in collaborative environments and are motivated by delivering high-quality support and continuous improvements.
This is your expertise:
SQL (Practice)
UNIX / Linux environments (Practice)
ITIL methodology (Practice)
Ticketing tools such as ServiceNow (Basic knowledge)
Financial Markets knowledge (Products, cash flows, securities – Expert)
This is how you work as part of a team:
Strong communication skills (oral & written) with the ability to interact with diverse stakeholders
Excellent teamwork and collaboration mindset across business and IT teams
High analytical thinking and problem-solving capabilities
Strong attention to detail and ability to manage multiple priorities
Language Skills :
English - C1
This is our commitment
At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.
Attentive and human onboarding
A truly hands-on management style
Continuous training opportunities
Concrete commitments: inclusion, equality, solidarity
A comprehensive HR package: health insurance, TR card, CSE
A culture of feedback and meaningful projects
The recruitment process:
An initial phone call with our recruitment team
An HR interview and a job interview with a business engineer
A test or technical interview with one of our experts
A final meeting with your future manager or project manager
And if we're a good fit, we'll get started together
Good to know
Location: Lisbon
Contract: Permanent contract
Remote work: Hybrid
Salary range: 28k - 40k gross annual
Job category: Application Support / Financial IT / Production Support
What you will do here, you won't do anywhere else.
This moment is yours.
