Cargobull Service Solutions, Lda is strengthening its team with an Assistant for Full Service Processing, who will be responsible for the complete handling of Full Service processes and for ensuring smooth communication between customers, partners, and workshops.
Your duties
- Checking and processing of Full Service workshop repair cases in various systems (Trailer/Tyre/Cooling Unit)
- Full Service fleet management taking into consideration the relevant contract terms
- Reinvoicing of costs based on Full Service contract terms
- Coordinate and facilitate the exchange of information between parties
- Enter the relevant information in the Schmitz Cargobull Systems
- Support customers, suppliers and internal colleagues regarding questions and issues related to the Full Service processing
- Provide support for contract extensions and activations when necessary
- Provide reports about completed cases
Your profile
- Higher education in Engineering-related fields;
- Completed vocational training in a commercial field
- Proficiency in MS Office Programs
- English language required, any additional foreign language is an advantage (especially German)
- Previous experience in trailer / trucking or similar industries is an advantage (especially dealing with spare parts)
- Analytical and structured approach
- Team and cooperation skills
- Reliability and commitment
- Independent and result-oriented working style
- Good communication skills and assertiveness
- Strong customer and service orientation
Our offer
- Salary compatible with the functions performed;
- Integration into a solid multinational and multicultural team;
- Training and further education, e.g. in the form of a junior staff program or training courses;
- Contract type to be defined but with objective of no termination date;
- Eligibility for hybrid work after completing 6 months of employment;
- Health insurance;
- Possibility of charging electric bike in the company with a parking place.
More information
Please send your CV in Portuguese and English to [email protected]
Job Types: Full-time, Permanent
Pay: 930.00€ - 1,350.00€ per month
Education:
Language:
- German (Preferred)
- English (Required)
Work Location: Hybrid remote in 2005 Santarém
