Location: Braga, Portugal (remote)
Work Setup: Fully remote
Languages Required: Czech and English
Start Date: 7 May 2026
Schedule: Monday to Friday, 08:00–17:00 (weekends off)
Contract Type: Permanent contract (standard conditions apply)
Compensation: Base salary over 14 months
Additional Benefits: €45 monthly complexity bonus (paid over 11 months)
Relocation: Not provided.
Join a Czech-speaking customer service team supporting automotive digital services. In this role, you will assist customers with inquiries related to digital tools and services in the automotive sector, ensuring a smooth and efficient user experience.
-
Provide support in Czech via digital channels (such as phone, email, or chat)
-
Assist customers with questions related to automotive digital services
-
Resolve issues efficiently while maintaining a high level of customer satisfaction
-
Follow internal processes and escalation procedures
-
Accurately document all interactions in internal systems
-
Fluency in Czech
-
Good command of English
-
Strong communication and problem-solving skills
-
Customer service experience is an advantage
-
Comfortable working remotely and independently
-
Must already reside in Portugal
-
Base salary × 14 months
-
€45 monthly complexity bonus (11 months)
-
Fixed weekday schedule with weekends off
-
Remote work setup
