Come work with us
Are you German native or fluent with strong communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our German Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Follow management direction and provide constructive feedback.
To succeed in the role, you will need to have:
- Proficient level of German (C2)
- Intermediate level of English (at least B2)
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Lisbon or Porto, Portugal (work on site)
Benefits.
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
#GermanPT
Job Type: Full-time
Pay: 920.00€ - 1,543.00€ per month
Language:
Work Location: In person
