Servànt is seeking an experienced Managing Director to take responsibility for the operational, commercial and organisational management of the company.
The Managing Director will work closely with the Founder & CEO, translating the company’s strategic and creative direction into effective execution, clear accountability and sustainable business performance.
Key Responsibilities
- Lead day-to-day operations across the company’s locations and functions.
- Take responsibility for P&L, cash flow, budgeting, forecasting and commercial performance.
- Establish clear organisational structures, decision-making responsibilities and management processes.
- Improve coordination across retail, interior design, project management, procurement, logistics, installation, finance and client service.
- Develop and implement structured project management processes, including budgets, timelines, profitability tracking, risk management and escalation procedures.
- Improve operational efficiency, accountability and performance measurement.
- Strengthen retail operations, CRM, sales forecasting, client follow-up and inventory management.
- Develop existing managers and strengthen the company’s management structure.
- Ensure consistent operational standards while maintaining the service and quality expectations of the luxury segment.
- Build scalable systems and processes to support future growth.
The successful candidate will have:
- 12+ years of senior operational or general management experience.
- Significant P&L and commercial responsibility.
- Experience managing multi-functional teams and multiple locations.
- Strong financial, operational and project management capabilities.
- Experience in luxury, premium retail, hospitality, interiors, real estate or a related sector.
- Strong leadership and stakeholder-management skills.
- Fluent English and Portuguese.
Job Type: Full-time
Language:
- English fluently (Required)
- Portuguese fluently (Required)
Work Location: In person
