About the job
Manage Corporate Actions and Income events and client enquiries, by respecting the established Service Level Agreement (SLA) and operational procedures
Your Main Activities Are
Ensure all Corporate Actions & Income setups, instructions and payments are processed while meeting standards established by the Bank and the team’s procedures
Guarantee the four-eyes checking principle whenever is necessary and without any form exception
Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions and Income events. Guarantees the support of clients and other relevant stakeholders during the process
Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and/or potential risk factors
Develop knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, market announcements, etc…)
Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable
Profile and Skills to Success
Ability to collaborate/Teamwork
Attention to detail/rigor
Client focused
Adaptability
Organisational skills
Analytical Ability
MS OFFICE PACK MICROSOFT EXCEL (Proficient)
MS OFFICE PACK MICROSOFT POWERPOINT (Beginner)
MS OFFICE PACK MICROSOFT WORD (Proficient)
Bachelor's (3-5 years) in Economics, Finance and Accounting
#LI-Hybrid
Mobility is one of the core principles of BNP Paribas career and management strategy, which aims to meet our employees’ needs for personal development along with ensuring that the company meets the overall business needs. For further details, we invite you to explore the mobility principles available on https://bwelcome.hr.bnpparibas/internalmobility . Before applying, please make sure you discuss it with your manager whose support is critical for a smooth mobility process.
